Is Concentrix a good company to work for as a Associate Manager?

Associate Manager professionals working at Concentrix have rated their employer with 2.8 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Associate Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Associate Manager interview questions at Concentrix .

Does Concentrix pay Associate Manager employees well?

Associate Manager professionals rate their compensation and benefits at Concentrix with 3.5 out of 5 stars based on 19 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Associate Manager salaries at Concentrix.

How happy are Associate Manager professionals working at Concentrix?

61% of Associate Manager employees at Concentrix would recommend their employer to a friend. This rating has decreased by 31% in the past 12 months. Associate Manager professionals have also rated Concentrix with a 3.0 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.1 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5526) , Team Leader (1849) , Agente De Atendimento (1643) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (649) , Technical Support Engineer (646) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (434) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1276 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1154 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1120 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 918 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 847 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2957 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2057 reviews)); "Very demanding and low very low pay" ((in 1256 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 335 reviews))

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Concentrix

Concentrix Associate Manager reviews

2.8

61% would recommend to a friend

(19 total reviews)

Chris Caldwell

93% approve of CEO

58% positive business outlook

Ratings by category

3.7

Career opportunities

3.5

Compensation and benefits

3.2

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.6

Senior management

Associate Manager employees have rated Concentrix with 2.8 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Associate Manager professionals have an average working experience there. Concentrix is rated 27% below average by Associate Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

19 reviews

1.0

Jun 30, 2026

Critical Leadership Gaps and Culture Issues in B2B Sector

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Overall, the coworkers you need to work on are professional.

Cons

There is a critical need for improved leadership and accountability within the B2B department. Currently, the operational environment is heavily influenced by the Director's temperament, which often results in a blame-shifting culture rather than constructive problem-solving. This lack of leadership presence was most notably felt during recent layoffs, where a complete absence of accountability and communication further impacted team morale.

1.0

Dec 12, 2025

Strong global project, challenges with local leadership

Associate manager

Recommend

CEO approval

Business Outlook

Pros

I had an excellent interview process conducted by highly professional leaders and was hired for a strong global project with real impact. The role itself and the initial onboarding experience were very positive, and I worked with talented and committed colleagues.

Cons

After the arrival of a new local director, significant issues emerged at the management level. There was a lack of structure, transparency, and effective communication, which negatively affected the work environment. Concerns raised in good faith were not handled appropriately, and HR was formally informed about leadership practices that did not align with Concentrix’s stated values, particularly regarding respect, professionalism, and psychological safety.

5.0

Oct 6, 2025

Great place to grow and feel valued

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Working at Concentrix has been an incredibly rewarding journey. I’ve had the opportunity to grow both professionally and personally — from learning new skills to taking on leadership responsibilities that truly challenged and developed me. What stands out the most is the culture — supportive managers, open communication, and a strong sense of teamwork across different regions. Everyone is always willing to help, and achievements are genuinely recognized. I’m grateful for the trust and opportunities given to me, and proud to be part of a company that values its people and celebrates their success. Pros: Supportive culture, career growth opportunities, great teamwork, recognition for efforts.

Cons

Cons: Work can get busy during peak periods (quarter end), but the team spirit makes it manageable and rewarding.

Concentrix Response

8mo

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 1 - 3 of 19 Reviews

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Concentrix Associate Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Critical Leadership Gaps and Culture Issues in B2B Sector

Strong global project, challenges with local leadership

Great place to grow and feel valued

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