Is Concentrix a good company to work for as a CSR-/TSR?

CSR-/TSR professionals working at Concentrix have rated their employer with 4.5 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open CSR-/TSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked CSR-/TSR interview questions at Concentrix .

Does Concentrix pay CSR-/TSR employees well?

CSR-/TSR professionals rate their compensation and benefits at Concentrix with 4.3 out of 5 stars based on 22 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about CSR-/TSR salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5518) , Team Leader (1846) , Agente De Atendimento (1640) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (647) , Technical Support Engineer (645) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1146 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1133 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 892 reviews)); "Good environment and security services is good" ((in 849 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2970 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2070 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 512 reviews)); "Extended working hours" ((in 335 reviews))

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Concentrix

Concentrix CSR-/TSR reviews

4.5

99% would recommend to a friend

(22 total reviews)

Chris Caldwell

99% approve of CEO

98% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.5

Career opportunities

4.3

Work/Life balance

4.3

Compensation and benefits

4.2

Senior management

CSR /TSR employees have rated Concentrix with 4.5 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most CSR /TSR professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by CSR /TSR professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

5.0

Oct 21, 2024

Concentrix

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

One of the best company offering work from home.

Cons

There is no cons in working at CNX.

Concentrix Response

Thank you for your review! We appreciate you taking the time to share your experience and constructive criticisms with us.

5.0

Aug 22, 2024

I love Cnx!

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Best company in regards with the needs of the employee,easy to approach management and friendly users tools to raise a concern.

Cons

Low salary offer compare to other tech agent whose offered salary is more than 30K.

4.0

Jul 30, 2024

nice

Customer service representative/tsr

Recommend

CEO approval

Business Outlook

Pros

Had a Good working environment

Cons

some metrics at times are questionable.

Concentrix Response

Thank you for your review! We appreciate you taking the time to share your experience and constructive criticisms with us.

Viewing 1 - 3 of 22 Reviews

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Concentrix reviews FAQs

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Concentrix

Concentrix CSR-/TSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Concentrix

I love Cnx!

nice

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