Concentrix Customer Service Representative/TSR reviews

4.0

90% would recommend to a friend

(68 total reviews)
avatar

Chris Caldwell

90% approve of CEO

77% positive business outlook

Customer Service Representative/TSR employees have rated Concentrix with 4.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Representative/TSR professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative/TSR professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good company and the people I've meet are all awesome.

Cons

Salary package isn't competitive enough.

4.0
Jan 10, 2023

Experience

Recommend
CEO approval
Business Outlook

Pros

Good management Good career growth Friendly environment

Cons

Distance of work to home Average salary offer Ot for the lost hours of different agents

4.0
Jan 7, 2023
Recommend
CEO approval
Business Outlook

Pros

While the company as a whole cares about their employees, the accounts have their politics.

Cons

Not centralized management - uniformity

Viewing 28 - 30 of 68 Reviews

Glassdoor has 57,682 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.