Is Concentrix a good company to work for as a Customer Service Representative/TSR?

Customer Service Representative/TSR professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 68 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative/TSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at Concentrix .

Does Concentrix pay Customer Service Representative/TSR employees well?

Customer Service Representative/TSR professionals rate their compensation and benefits at Concentrix with 4.0 out of 5 stars based on 68 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5519) , Team Leader (1850) , Agente De Atendimento (1640) , Customer Service Advisor (1436) , Customer Service Representative (CSR) (1294) , Advisor (962) , Customer Service Agent (742) , Customer Service (647) , Technical Support Engineer (645) , Technical Support (622) , Operations Manager (591) , Content Moderator (554) , Assistant Manager (543) , Customer Advisor (433) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1146 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1133 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 892 reviews)); "Good environment and security services is good" ((in 849 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2970 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2070 reviews)); "Very demanding and low very low pay" ((in 1229 reviews)); "Bad Managers to work with" ((in 512 reviews)); "Extended working hours" ((in 335 reviews))

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Concentrix

Concentrix Customer Service Representative/TSR reviews

4.0

90% would recommend to a friend

(68 total reviews)

Chris Caldwell

90% approve of CEO

77% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.2

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

3.9

Work/Life balance

Customer Service Representative/TSR employees have rated Concentrix with 4.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Representative/TSR professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative/TSR professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

3.0

Jan 8, 2024

Average

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Good food offer by employer sometime

Cons

More hike. Culture should be good

3.0

Dec 12, 2023

NA

Tsr support

Recommend

CEO approval

Business Outlook

Pros

salary, opportunities, people, location, amenities

Cons

growth, health, benefits, bonus, none

2.0

Aug 11, 2023

Na

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Nothing is better here at all

Cons

Not helpful at all to employees

Concentrix Response

Hi, thank you for sharing. Based on your review, it seems like we have a lot of areas of improvement when it comes to your experience. We'd like to take advantage of these opportunities to improve, however, we'll need to learn some more details. Please reach out to staff.online.feedback@concentrix.com so we can get to the bottom of things and provide you with a better experience. Thanks again!

Viewing 19 - 21 of 68 Reviews

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Concentrix Customer Service Representative/TSR reviews

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NA

Na

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