Conductor reviews

4.3

85% would recommend to a friend

(51 total reviews)
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Seth Besmertnik

87% approve of CEO

75% positive business outlook

Reviews by job title

51 reviews

Reviews about "Compensation"

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1.0
Apr 22, 2021

No longer a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have decent benefits and you get unlimited vacation. Some of the people are pretty cool to work with.

Cons

The company can't seem to decide whether it wants to focus on business or social justice. Almost every single meeting involves something about racism and how horrible people are. The company went from a great place to work, to one where negativity and division is growing by leaps and bounds. Company chat during company meetings is becoming a cess pit with constant negativity and division. Not to mention almost every Q&A now involves direct attacks and falsehoods, primarily targeted at the CEO and C-Suite, for failing to attend a meeting or failing to send an email within moments of something happening in the world. It really feels like a few people will scream and cry and the CEO will immediately feel bad and likely roll over for those select few employees. Good luck trying to do your job and avoid this though. You'll be blasted with emails and potentially meetings where you need to be told about how horrible everything is. The increase in negativity and focus on news has coincided with the company bleeding people. Some of the best team members who were long term employees (3+ years) are fleeing. It's now a rotating door and the company can barely keep up with the amount of people leaving. We're told everything is fine and it's actually a good thing that people leave, but no one believe you. Other reviews have mentioned this, but many people are underpaid for what they actually do. HR claims it's working on a plan to address this, but I half expect multiple salaries to be slashed because only titles will get looked it. You'll get burned out and you won't even get paid what your worth. Plus, no plans as of yet to address how they completely skipped a year of raises (while also punting prospects because people cried).

1.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are extremely nice (personal relationships are great), everyone is willing to help to an extent. Our teammates are always willing to share information and try to stay on the same page when it comes to servicing our clients (we have a decent amount of customers). All the managers do try to help and guide you when you need assistance. Our support team (amazing - all of them) always has fast answers (really fast if clients are above a threshold and highly lucrative customer).

Cons

Don't expect to be paid the value you bring to your team (or the company), the company does not realize people do share their salaries (we've heard a team does not even get bonuses - so much for equality or paying for the value we bring). Other former employees WILL also confirm, you WILL NOT BE COMPENSATED fairly until you put in your letter of resignation (like the dozens before, they still try to lowball you and offer you the world to stay). 1 - As for the reviews saying its "world class platform/software", whole sales team will believe everything they hear/say (you really start believing in your own lies and I'm pretty sure all upper managment enable this behavior). I'd be surprised if they don't tell onboard/support teams (on the side) for ways to spin the fallacies of what they are pushing and the faultiness in the platform (ask the dozens of people who has put in a issue with support team). 2 - The platform itself is usable (sometimes), there are A LOT of bugs and data issues. CEO says 50% of the company (we're talking over 100 people) is R&D, yet it takes 4+ weeks to resolve bugs. Most of us know that the support team is loaded with tickets (How do we know? We do talk about platform issues with dozens of other people in the company). 3 - The "Orchestra" is unfeasible and ineffective, in theory - great idea, in practicality - baffling and laughable. 4 - Equality is a joke - where do you see minorities in a higher position? The facade these executives put up is amazing (NOT! talk about complicit). The gall of these execs, a 'diversity' talk and no action is taken (but no surprise there). There are other dozens of minorities in the company as well! Just ironic execs have to market 'diversity' to employees in your own company and come up empty handed anyways for a 'people first' company. 5 - Most of the biggest contributors of the company left. The most positive reviews are the (yes a lot new comers - 25+) new comers because it's likely everything looks/sounds amazing (wait until your next all hands for regurgitated "positivity". 6 - The execs love to hire externally, have you ever considered pushing people more from MDR/sales into account members (only makes more sense they take responsibility) or our support team (they literally interact with the client and product) into R&D? (literally have 50+ employees waiting to grow). 7 - All hands are meant to be 'transparent' - but everything is sugar coated so that the execs can hear themselves talk. 8 - Some (probably close to 25% of the company) people choose not to fill out the "best place to work" and similar surveys because they simply do not believe in the lie, so it's better to omit their answers from the surveys completely. 9 - Burn out is real for this company (nearly 50% of the employees talk of burnout) So much for the "people first" mantra (Most negative reviews are address in the all hands with "talk to your manager", "THEY were just unhappy since we gave them a choice" or "focus on the positive" - but to have that many successful people leave says volumes)

3.0
Feb 16, 2021

Start-up Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun / friendly culture Interesting value proposition Good people Creativity is rewarded

Cons

Little structure Highly demanding Very political Wage inequality across teams

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