Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1154) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (120) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 635 reviews)); "The pay was good and the trainer was the best." ((in 489 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 446 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 347 reviews)); "Good work environment and people" ((in 161 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 635 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 410 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 290 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 230 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Raleigh , Lexington-Fayette , San Antonio , Houston , Florham Park , Bakersfield , Cary , Chesapeake , New York , Atlanta , Austin , Cherry Hill , Newark , Charlotte , Dallas , Secaucus , Tempe , San Francisco , Lexington , Guaynabo , Boca Raton , Colorado Springs , Orlando , Indianapolis , Jersey City , Chicago , Tigard , Somerset , Sandy , Hamilton

Conduent reviews

3.0

43% would recommend to a friend

(10,232 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews

2.0

Apr 3, 2024

No raises and low pay for the unrealistic performance expectations and workload.

Member services advocate i

Recommend

CEO approval

Business Outlook

Pros

Co-workers and voluntary overtime are probably the only positive thing.

Cons

Low pay, very unprofessional superiors, unrealistic expectations and workload. Mentally exhausting workdays along with not even being allowed to use the restroom without being reprimanded. You are micromanaged down to the seconds of your day and constantly being criticized while trying to stay focused on task and completing the unrealistic expectations of your job.

1.0

Nov 27, 2023

WORST PLACE I HAVE EVER WORKED

Data entry specialist

Recommend

CEO approval

Business Outlook

Pros

You get paid and there doesn't seem to be a lot of issues with their pay department atleast with the enterprise branch

Cons

You can be forced to work overtime on a split second notice. Unwilling to work with emergencies or last second appointments They keep toxic people who harass others in positions over others no matter how many times HR is notified about their ABUSIVE behavior. Unwilling to honor their word about working with people with disabilities. Lack of accountability when it comes to their employees mental/ physical health. Management will take weeks off and drop all their work load on the leads and assistant throwing the team into disarray. lack of proper training in new systems being implemented. Forces employees to help on other projects that are months behind without proper training even though there has been months of lag on the project. Overall toxic work environment for 2 years.

3.0

Jul 5, 2023

Back to back calls, inconsistent management, easy job

Applecare at home advisor

Recommend

CEO approval

Business Outlook

Pros

Working as an apple advisor employed by Conduent is okay at time. If you know your knowledge with Apple the knowledge Is a breeze. Just keep in mind most of North America and Canadian population owns an iPhone. So back to back calls. You are moved from supervisor without any notice, schedule is suddenly and permanently changed 24 hours in advance with no notice. There is a self service time off but getting time off approved is impossible if no one swaps a shift with you. You can earn “unpaid” time off after 6 months of employment. If you miss time before then without a shift swap it’s an unexcused absence and it counts against you and your attendance. Pay is ok for someone with no kids and not many bills. Bonuses are rare. You can advance easily but the stress may not be worth it. I enjoy the option of WFH, the hours are long and no shift is just truly desirable until after years of being with the company. There are slow days but not many.

Cons

Inconsistent management, no time off, not good benefits

Viewing 424 - 426 of 10,232 Reviews

Jobs at Conduent

Remote Healthcare Call Center Representative

Call Center Agent - Travel Benefits

Remote Healthcare Call Center Representative

Remote Fraud Call Center Representative - Puerto Rico

Remote Fraud Call Center Representative - Puerto Rico

Conduent

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No raises and low pay for the unrealistic performance expectations and workload.

WORST PLACE I HAVE EVER WORKED

Back to back calls, inconsistent management, easy job

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