Pros
I heard back relatively fast. The staff is very encouraging. Being remote was a bonus.
Cons
The pay per hour ($15) does not supplement the economy and most importantly the work load. They are very strict and I was fired from not knowing protocol within 2 weeks of working for them. For transparency I was let go for telling a customer I had to reach out to my manager to see if I should escalate the call to avoid getting docked for call avoidance and when my call was played back I was let go for that error. I’m glad I was as it was very intense for the pay and I found another job, thankfully. They are very unorganized. I was hired and then ghosted. A month later they “hired” me again and actually proceeded with the process that time. Then when I was fired I was put on unpaid leave for 5 days which turned out to be a month and then I was finally emailed that I had been terminated.