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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      44% would recommend to a friend

      (10,240 total reviews)
      avatar

      Harsha V. Agadi

      45% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,240 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      May 6, 2018

      Customer Service Representative

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire anyone. High turn over. Always hiring.

      Cons

      Don't drug test. Lots of stoners and smokers. They smoke everywhere and smoke weed on break and lunch. Most people look unhealthy and drug addicted.

      5.0
      Apr 18, 2018

      Its great if you're accountable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I currently work as an employee here and the scores they grade you on are metrics, if you have great call flow and relate to each and every customer treating them like they are important and human and the most important part of your job (which they are) then you will have great scores and exceed all expectations.

      Cons

      Lots of people don't want to be accountable and blame "the system" for making them fail when it's their own tone and how they react to the tone of the customer.

      Viewing 556 - 558 of 10,240 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,550 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.