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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,218 total reviews)
      avatar

      Harsha V. Agadi

      36% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      May 26, 2017

      Don't work for Cox Houston

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a paycheck. You have a job. There really is nothing else. Unless you really, really hate being happy.

      Cons

      Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

      1.0
      May 26, 2017

      From Xerox to Conduent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good and co-workers are nice. The new minimum salary in December 2016 provided a decent raise.

      Cons

      Unrealistic expectations, zero training and no regard for employees. Technology is ancient. I have lost more vacation time than I have been able to use. Leadership is completely clueless, too busy re-arranging the deck chairs on the Titanic.

      5.0
      May 26, 2017

      Great pay&great advancement opportunity, but it's definitely not for everyone and not a job you can slack on.

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime Advance opportunities Great benefits You receive discounts on just about everything Very, very casual dress code Very understanding if you have to miss work Very thorough training (that you're paid for)

      Cons

      -Your job is literally to be yelled at and insulted -Unless you are on your breaks, you have absolutely no time to stop and relax, you are always on the phone with someone -Overtime is sometimes mandatory, which some people dislike -Raises are yearly, but can be up to $1 of an increase -The floor support to help you with issues during calls or for authorization or an action is ridiculously pitiful. You need to pay attention during training 110% of the time or you will spend hours putting customers on hold and irritating them.

      Viewing 9976 - 9978 of 10,218 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,525 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.