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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,218 total reviews)
      avatar

      Harsha V. Agadi

      36% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Oct 2, 2018

      Don't Work Here

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The coworkers and supervisors one level above were great to work with. The healthcare benefits were decent (for a 20-something who rarely needs to see a doctor, that is).

      Cons

      Absolutely no room for growth or raises. I spent 4 years here and left with the same pay rate that I started at. Upper management pushes impossible expectations on the call-takers, and then when these standards aren't met, cites this as a reason to not increase pay rates. The company cares more about about your average call times and other meaningless statistics than it does about whether or not you actually helped the caller.

      1.0
      Sep 13, 2018

      Don’t Waste Your Time

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nothing positive that I can say about working here.

      Cons

      Supervisors are mediocre. They change things every two seconds, the “clients” are never happy despite doing all that you can do to help the customers, the pay is nowhere near worth it, and you have to deal with supervisors & upper management who bring personal issues into work & will abuse their position. I wouldn’t recommend this company as a whole to a homeless person on the street. This company does not care about you, your family, or your health. Unless you have PTO (I hear now you can only use 3 hours of this per month), you are expected to sacrifice all or take a write-up.

      Viewing 136 - 138 of 10,218 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,525 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.