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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,219 total reviews)
      avatar

      Harsha V. Agadi

      38% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Sep 19, 2017

      DO NOT WORK HERE!!!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no Pros when it comes to this company just Shady Shady Shady!!!

      Cons

      They represent every form of the word Con. Didn't pay me for my last week of work.

      1.0
      Sep 14, 2017

      My experience at Conduent-Lacey (formerly Xerox) has not been an ideal employment experience.

      Inbound call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are desperate to hire people, so you'll get the job. The training is thorough. You're only bullied by customers for either an 8 hour or a 10 hour shift, unless they have their mandatory overtime in place... Then it may be more. The other employees there aren't too bad. There is no physical labor needed. They hired a General Manager that has a degree in law, so they probably won't have anymore lawsuits anytime soon.

      Cons

      Computers have technical issues multiple times a day. They "suggest" you power cycle your computer on YOUR BREAK time since they give you 15 minutes and are only "required" to give you 10 minutes. They do a lot of shady things, but if you call them out on it they'll have an excuse as to why and that it was a misunderstanding. Pay is not "competitive", as they like to say. You start a dollar above minimum wage (currently) and cap out at $14 an hour. Whereas other call centers in the area start much higher... And if you bring THAT up they'll tell ya to go ahead and leave, they won't even consider raising the wage cap for the agents. They stated they are contracted instead of a direct call center, so we will always get a lower wage than the other call centers around.

      1.0
      Sep 14, 2017

      Senior Director

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Business groups are still trying to satisfy their client's needs.

      Cons

      - Transformation is eroding ability to meet current contractual requirements as well as meet long term growth objectives. - Employee morale and motivation is a major challenge. - Senior management is lacking honest communication with the employee population.

      Viewing 247 - 249 of 10,219 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,527 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.