Is Conduent a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Conduent have rated their employer with 3.3 out of 5 stars in 71 Glassdoor reviews. This is a higher than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Tech Support Representative Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Conduent .

Does Conduent pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Conduent with 3.3 out of 5 stars based on 71 anonymously submitted employee reviews. This is 23.7% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Conduent.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1155) , Customer Service Representative (CSR) (280) , Business Analyst (168) , Senior Software Engineer (142) , Customer Experience Associate (121) , Software Engineer (121) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (92) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Project Manager (82) , Customer Service (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 652 reviews)); "The pay was good and the trainer was the best." ((in 505 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 439 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 354 reviews)); "Good work environment and people" ((in 168 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 642 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 408 reviews)); "Poor training and very stressful." ((in 226 reviews)); "Managers do what they want and hire who they want." ((in 191 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 138 reviews))

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Conduent

Conduent Tech Support Representative reviews

3.3

37% would recommend to a friend

(71 total reviews)

Harsha V. Agadi

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.3

Compensation and benefits

2.9

Culture & values

2.7

Work/Life balance

2.7

Senior management

2.2

Career opportunities

Tech Support Representative employees have rated Conduent with 3.3 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Conduent is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

71 reviews

1.0

Jun 6, 2024

Do not work here

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Low physical demands. Opportunities for training.

Cons

Too many to list. Micromanagement. Monitor bathroom breaks.

4.0

Apr 6, 2024

Tech support

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Full time pay is great

Cons

You are micromanaging and system always down

1.0

Jan 19, 2024

Terrible

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Trainers were nice but that’s it

Cons

Schedules Metrics Micromanaging Lied about expectations High turnover rate

Viewing 7 - 9 of 71 Reviews

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Conduent reviews FAQs

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Conduent

Conduent Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Do not work here

Tech support

Terrible

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