Is Conduent a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Conduent have rated their employer with 3.3 out of 5 stars in 71 Glassdoor reviews. This is a higher than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Tech Support Representative Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Conduent .

Does Conduent pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Conduent with 3.3 out of 5 stars based on 71 anonymously submitted employee reviews. This is 23.7% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Conduent.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1155) , Customer Service Representative (CSR) (280) , Business Analyst (168) , Senior Software Engineer (142) , Customer Experience Associate (121) , Software Engineer (121) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (92) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Project Manager (82) , Customer Service (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 652 reviews)); "The pay was good and the trainer was the best." ((in 505 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 439 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 354 reviews)); "Good work environment and people" ((in 168 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 642 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 408 reviews)); "Poor training and very stressful." ((in 226 reviews)); "Managers do what they want and hire who they want." ((in 191 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 138 reviews))

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Conduent

Conduent Tech Support Representative reviews

3.3

37% would recommend to a friend

(71 total reviews)

Harsha V. Agadi

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.3

Compensation and benefits

2.9

Culture & values

2.7

Work/Life balance

2.7

Senior management

2.2

Career opportunities

Tech Support Representative employees have rated Conduent with 3.3 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Conduent is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

71 reviews

5.0

Jun 12, 2023

Experiance

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Flexible timing Work life balance

Cons

None can be pointed out

4.0

Jun 2, 2023

Great place to work

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

As a tech support rep for conduent, the job was pretty easy and has man resources to grasp for answers. Training is also helpful

Cons

Longer breaks would be better for reps

4.0

May 13, 2023

Lots of opportunities

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

There are lots of opportunities for growth

Cons

Pay is lower and during slow times there is a reduction in hours.

Viewing 16 - 18 of 71 Reviews

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Conduent Tech Support Representative reviews

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