Question 1

Does Connect America pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Connect America?

Accepted Answer

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at Connect America?

Accepted Answer

Sales (13), Customer Service Representative (11), Manager (7), Personal Response Associate (7), Call Center Representative (6), Sales Representative (6), Inside Sales Representative (5), Senior Safety Consultant (4), Collections Specialist (3), Customer Service Representative (CSR) (3), Safety Consultant (3), Sales Associate (3), Technical Support Representative (3), Analyst (2), Billing Representative (2)

Question 4

What are the pros of working at Connect America according to real employee reviews?

Accepted Answer

"Work hours are flexible and can work from home." ((in 9 reviews)); "Nice People Mike and Keith are great managers" ((in 6 reviews)); "Growth opportunities, Environment, Culture, Pay" ((in 5 reviews)); "The casual work environment is great also." ((in 5 reviews)); "Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !" ((in 5 reviews))

Question 5

What are the cons of working at Connect America according to real employee reviews?

Accepted Answer

"Bad job, low pay." ((in 7 reviews)); "Managers know absolutely nothing and make you do their job" ((in 6 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 6 reviews)); "Corporate took over and the benefits aren’t as good, I had a higher deductible and they wouldn’t waive it despite it being the middle of the year and we had all been working on our deductibles from the previous owner." ((in 6 reviews)); "thats just billing when it came to collections there was no training at all they said look at this spreadsheet and call people asking for money." ((in 5 reviews))

Question 6

What are employees saying about Connect America layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

Question 7

What Connect America locations have received the highest employee ratings?

Accepted Answer

Bala-Cynwyd, Bala Cynwyd

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