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      Connect America

      Engaged Employer

      Connect America reviews

      2.6

      23% would recommend to a friend

      (232 total reviews)

      Janet Dillion

      Not enough data to show CEO approval

      25% positive business outlook

      Ratings by category

      2.9

      Work/Life balance

      2.7

      Diversity & inclusion

      2.5

      Compensation and benefits

      2.4

      Career opportunities

      2.3

      Senior management

      2.2

      Culture & values

      Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      232 reviews
      2.0
      Mar 20, 2025

      Okay company

      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get paid every Friday instead of every two weeks

      Cons

      Do bare minimum for employees

      1.0
      Mar 5, 2025

      Horrible, miserable company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I can leave for the day.

      Cons

      Health insurance is expensive and provides very limited coverage and there is an expensive spousal surcharge of over $1200 in addition to the monthly fees for insurance. Constant lay offs, firings, and ongoing "restructuring" of jobs and policies, and outsourcing. Reviews but no raises even for high performance. The billing system is an inefficient mess, that has constant issues which shouldn't be happening. It is truly heartbreaking to speak with elderly hospice patients regarding billing system issues often we are unable to provide a clear ETA on refunds.

      Viewing 10 - 12 of 232 Reviews
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      ReviewsConnect America reviews

      Glassdoor has 241 Connect America reviews submitted anonymously by Connect America employees. Read employee reviews and ratings on Glassdoor to decide if Connect America is right for you.