Does Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

How satisfied are employees working at Connect America?

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Connect America?

Sales (13) , Customer Service Representative (11) , Manager (7) , Personal Response Associate (7) , Call Center Representative (6) , Sales Representative (6) , Inside Sales Representative (5) , Senior Safety Consultant (4) , Collections Specialist (3) , Customer Service Representative (CSR) (3) , Safety Consultant (3) , Sales Associate (3) , Technical Support Representative (3) , Analyst (2) , Billing Representative (2)

What are the pros of working at Connect America according to real employee reviews?

"Work hours are flexible and can work from home." ((in 8 reviews)); "Nice People Mike and Keith are great managers" ((in 6 reviews)); "great work/life balance" ((in 5 reviews)); "Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !" ((in 5 reviews)); "Good money for a selected few" ((in 5 reviews))

What are the cons of working at Connect America according to real employee reviews?

"Health Benefits are a bit on the high side for Healthcare, static for what you pay out of pocket for glasses, and dental care benefits only offer slightly more then out of pocket." ((in 9 reviews)); "Managers know absolutely nothing and make you do their job" ((in 7 reviews)); "thats just billing when it came to collections there was no training at all they said look at this spreadsheet and call people asking for money." ((in 5 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 5 reviews)); "Health insurance is expensive and provides very limited coverage and there is an expensive spousal surcharge of over $1200 in addition to the monthly fees for insurance." ((in 4 reviews))

What are employees saying about Connect America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

What are the top reviewed Connect America locations?

Bala Cynwyd , Glen Mills , Philadelphia , Media , Bala-Cynwyd , Broomall , Framingham , Marlborough , Nashville , Bala , Chicago , Long Island City , New York , Brentwood , Pawtucket , Houston , Cleveland , Franklin , Baton Rouge , Pittsburgh , Boston

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Connect America

Connect America reviews

2.6

23% would recommend to a friend

(232 total reviews)

Janet Dillion

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Work/Life balance

2.7

Diversity & inclusion

2.5

Compensation and benefits

2.4

Career opportunities

2.3

Senior management

2.2

Culture & values

Connect America has an employee rating of 2.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Connect America employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

232 reviews

5.0

Feb 11, 2020

They really are flexible

Training

Recommend

CEO approval

Business Outlook

Pros

During my interview, they told me..."We're flexible." I thought, yeah, that's what they all say. I was teaching a class at a local University and really wanted to keep it up as it's a passion. That meant I would have had to leave at 2:30 on Mondays and Wednesdays. Well, they hired me, and they really are flexible. Truly makes a difference.

Cons

As I'm the Sales Trainer, the only way to learn the business is to sell the product. Outbound calls can be a little tough, but no worries, I've already made 2 Sales and it's a great way to learn...by doing!

5.0

Feb 10, 2020

Great Place to Work!

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

-opportunities to grow within the company -friendly work environment -good paid time off benefits -company wide events during holidays -great teamwork -casual work environment -great work/life balance

Cons

-no complaints at this time!

5.0

Jan 20, 2020

Why Connect America is a great place to work!

Billing team lead

Recommend

CEO approval

Business Outlook

Pros

Connect America is a great company to work for because of who we service. There is something special about helping the Elderly in my opinion because so often they are victims of circumstance. As an employee of Connect America I appreciate the goodness when a customer calls in and may be confused about something and we can assist them with and put them at ease. Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !

Cons

As a member of leadership I would like to be in a higher pay bracket.

Viewing 130 - 132 of 232 Reviews

Jobs at Connect America

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Personal Emergency Response Assoc.

Data Entry Representative