Question 1

Does Connect America pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Connect America employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Connect America. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Connect America?

Accepted Answer

23% of Connect America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Connect America 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at Connect America?

Accepted Answer

Sales (13), Customer Service Representative (11), Manager (7), Personal Response Associate (7), Call Center Representative (6), Sales Representative (6), Inside Sales Representative (5), Senior Safety Consultant (4), Collections Specialist (3), Customer Service Representative (CSR) (3), Safety Consultant (3), Sales Associate (3), Technical Support Representative (3), Analyst (2), Billing Representative (2)

Question 4

What are the pros of working at Connect America according to real employee reviews?

Accepted Answer

"Work hours are flexible and can work from home." ((in 8 reviews)); "Nice People Mike and Keith are great managers" ((in 6 reviews)); "great work/life balance" ((in 5 reviews)); "Connect America also cares about the employees, always running random contest and keeping the Employees Happy and eager to come to work !" ((in 5 reviews)); "Good money for a selected few" ((in 5 reviews))

Question 5

What are the cons of working at Connect America according to real employee reviews?

Accepted Answer

"Health Benefits are a bit on the high side for Healthcare, static for what you pay out of pocket for glasses, and dental care benefits only offer slightly more then out of pocket." ((in 9 reviews)); "Managers know absolutely nothing and make you do their job" ((in 7 reviews)); "thats just billing when it came to collections there was no training at all they said look at this spreadsheet and call people asking for money." ((in 5 reviews)); "Angry Clients, Upper Management Seems Detached, Lack of Communication" ((in 5 reviews)); "Health insurance is expensive and provides very limited coverage and there is an expensive spousal surcharge of over $1200 in addition to the monthly fees for insurance." ((in 4 reviews))

Question 6

What are employees saying about Connect America layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connect America layoffs and their outlook for job security at Connect America in 2026.

Question 7

What are the top reviewed Connect America locations?

Accepted Answer

Bala Cynwyd, Glen Mills, Philadelphia, Media, Bala-Cynwyd, Broomall, Framingham, Marlborough, Nashville, Bala, Chicago, Long Island City, New York, Brentwood, Pawtucket, Houston, Cleveland, Franklin, Baton Rouge, Pittsburgh, Boston

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