Pros
I would like to talk to you about my management team, because I think that they perfectly embody so many of the core values of this company, and I do not mean that in a jargon-happy hot air blowing type of way.
I moved to Pittsburgh from Central America and have never spent time in this part of the country before, so the bulk of my friendships have been created through CRx connections. This means I get a lot of insight into how other employees interact with management and how other supervisors interact with their teams. I've also worked in multiple departments for multiple programs. I only bring this up to share that my perspective is wide enough for me to recognize certain things.
The 3 women on my management team are walking, talking cultivators of talent and straight up obsessive innovators. They take the time to truly get to know their team, to actually explore and discover their strength and their concerns. They create an environment where we work together to create AND accomplish our goals. They encourage our interests in other parts of the company and give us the time and opportunity to explore and to expand our understanding of how the company works as one great machine and how we can better it from the bottom up. Those of us that are addicted to rules and well defined roles are given projects that allow us to make sure that the team works consistently and uniformly. Those that have a strong sense of empathy will direct others in their interactions, not just with customers, but with peers and coworkers. Those that are social and outgoing are the liaisons to company events and projects and they help the team to use and understand The Link and the company resources.
Our employee-led, one-on-one monthly meetings are scheduled well in advance and our agendas are expected in a timely manner, and those monthly meetings are a HIGHLIGHT of our month, not an anxiety-inducing deadline in the pit of our stomach. Our mid-year reviews are like career counseling sessions, where they explore what we would most ENJOY doing for the company, since enjoyment in your job will automatically translate to better quality of work.
They make adjustments in small things that will make us really happy, whether it is letting us move to a quieter desk with natural light, or keeping puzzles out for break time so we can still be in super-critical/detail-obsessed data entry mode while giving our brain a break putting puzzle pieces together. We have monthly pot luck lunches and quarterly happy hours outside of work so that we maintain our relationship as a team, as a unit. It's obvious these things are not about company profit, but about employee well-being. So that we can handle the demands of our job with a smile and not anxiety.
They have taken so much time to get to know us, that they can sense our different types and levels of stress and can effectively and kindly lead us through it without meltdowns. They can match us to trainees based on personality types and their accuracy and intuition is scarily awesome.
I came into this company skeptical and cynical of everything. A skeptical and cynical expatriate new yorker, nonetheless. And they still won me over all the way to the bottom of my shriveled little heart.
So, I wanted to say thank you for my team. Truly. They are everything that this company is determined to be.
Cons
N/A for this review, thank you.
