Job satisfaction varies from program to program
Pros
Good benefits and PTO. My current supervisors/managers/directors are wonderful and I like my team. I’m one of the lucky ones.
Cons
1. Your job satisfaction really depends on the program you work on. Each team is like it’s own little business within the company. If you’re lucky, you will work on a team with a reasonable client and good company leadership. If you’re unlucky you will work with a client that was promised unrealistic services that are next to impossible to achieve and leadership is left struggling while they try to figure out how to deliver on the contract obligations. These unrealistic demands fall to the Case Managers and Benefit Verification Specialists. This leads to high stress and low morale. It’s actually possible to have a highly motivated team sitting right next to a miserable team. 2. Remote work appears to be coming to an end unless it was specifically stated in your offer letter. I genuinely believe there will be a lot of resignations and those who stay will be overburdened because it seems impossible to find enough qualified candidates to hire.
