Connecture reviews

Regarding the StateAdvantage product: Overall: - Documentation is split in a million pieces all over the place - The internal Product team does not really care if the services/implementation team is successful or not. They have no incentive to. - Leadership relies on a "Break/Fix" mentality - High turnover coupled with poor hiring choices - Perpetually stressed out employees - Arrogant and Aloof leadership - Continuous confusion about what the "plan" is due to break/fix mentality, perpetual fire drills and direction from multiple sources. - A "with us or against us" cult-like feel. - Archaic HR policies that inhibit the company's ability to grow as fast as they need to. - A "throw more bodies at the problem" or "work more hours" mentality is a core component of the culture at Connecture For BAs: - A newly appointed BA manager who bullies, has unrealistic expectations, little to no product knowledge and does not interact with the client by design. - SCRUM Masters unfamiliar with how to be effective as a sub-prime vendor - Exceptionally poor client expectation setting/management by leadership - Mandatory evenings/weekend on-call schedule multiple weeks per month - BAs are expected to have to give the client the bad news on scope and priority when leadership overpromises - Lack of support from the internal Product team - Overworked PMs, and cranky QA/Dev over the state of requirements and BA output. - Constructive questioning can be seen as dissent or non-compliance For Dev: - Generally poor requirements documentation - Continuous improvement efforts are obvious but tend not to stick - Weekend and evening work required due to poor planning - Last minute deadlines and scope changes - Inefficient and cumbersome code merge processes due to low-grade product architecture - Lack of knowledge mgnt causes constant re-learning - Expect to be on-call multiple weeks per month evenings/weekends - High BA turnover leaving requirements up to perpetual interpretation - Lack of support from the internal Product team - Capable but overworked technical manager For QA: - Often only DAYS to test a release, making the majority of testing ad-hoc - Last minute scope decisions coupled with very high level requirements - Expect to be on-call multiple weeks per month evenings/weekends - High BA turnover leaving requirements up to perpetual interpretation - Very little time and attention spent on QA needs overall

Too much work pressure. Bullying managers and leads. They don't care about retaining employees and they don't have long term vision.