Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home is good" ((in 29 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 15 reviews)); "Management is friendly and helpful and very supportive." ((in 13 reviews)); "Great benefits and offers PTO!" ((in 12 reviews)); "Hours, company provided equipment, great training!" ((in 8 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 39 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "life balance and the opportunity to plan time off according to personal needs." ((in 4 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "No pay raises" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

What are the top reviewed Connexus Resource Group locations?

American Fork , Houston , Austin , Billings , Texas City , Oklahoma City , San Antonio , Atlanta , Margate , Dallas , Columbus , Dallas-Fort Worth , Oak Creek , Eden , Raleigh , Winston-Salem , Denton , Temple , Lubbock , Cincinnati , Cleveland , Jacksonville , Fort Lauderdale , Orlando , Orem , Provo , Kansas City , New York , Markesan , Arizona City

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews

5.0

May 22, 2025

Supportive Team and Growth Oriented Environment

Team lead

Recommend

CEO approval

Business Outlook

Pros

Connexus is collaborative and has an inclusive team culture. Leadership is always accessible and there are clear expectations. My favorite aspect is there are always opportunities to grow, within 6 months I have been promoted from an agent to a mentor to a team lead. As always, working from home has improved my work-life balance!

Cons

A fast-paced environment may not be for everyone, but there are multiple roles and tools always accessible for help and growth.

Connexus Resource Group Response

1y

Thank you for this thoughtful and encouraging review. We’re thrilled to hear that you’ve experienced career growth and feel supported by your team and leadership. Creating a collaborative, inclusive environment with clear expectations is exactly what we aim for. We appreciate your insight on communication during transitions and will continue to prioritize transparency. We're grateful to have you on the Connexus team!

2.0

May 21, 2025

Ok pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Daily pay is available to be used

Cons

Little pay and no raises or reviews

Connexus Resource Group Response

1y

Thank you for taking the time to share your feedback. We're glad the daily pay option has been a helpful benefit for you. We hear your concerns about compensation and performance reviews. While pay structures are often guided by our client agreements, we are continually looking for ways to improve recognition and support for our team. Your input is valued, and we appreciate your feedback.

1.0

May 19, 2025

Employment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home , team was great

Cons

No raises , lack of work

Connexus Resource Group Response

1y

Thank you for your feedback. We're glad to hear you had a positive experience with your team and appreciated the flexibility of working from home. We understand your concerns about raises and workload. While there are times when client demand can fluctuate, we are actively working to create more consistency and reviewing our compensation practices to better recognize strong performance. We appreciate your time with Connexus and wish you the best in your future endeavors.

Viewing 31 - 33 of 249 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Call Center Sales Agent

Customer Service Representative - Bilingual (Spanish)

Remote Life Insurance Agent

Bilingual Call Center Agent (English/French)