Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home is good" ((in 31 reviews)); "Management is friendly and helpful and very supportive." ((in 15 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 12 reviews)); "Remote work and great training" ((in 9 reviews)); "Coworkers are great." ((in 8 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 41 reviews)); "Terrible benefits!! Does not atually cover a thing" ((in 11 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "Limited holidays off" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

What are the top reviewed Connexus Resource Group locations?

American Fork , Houston , Austin , Billings , Texas City , Oklahoma City , San Antonio , Atlanta , Margate , Dallas , Columbus , Dallas-Fort Worth , Oak Creek , Eden , Raleigh , Winston-Salem , Denton , Temple , Lubbock , Cincinnati , Cleveland , Jacksonville , Fort Lauderdale , Orlando , Orem , Provo , Kansas City , New York , Markesan , Arizona City

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews

2.0

Dec 10, 2025

One Step Above Being an Out-Sourced Call Center

Customer service

Recommend

CEO approval

Business Outlook

Pros

Any positives are heavily dependent on the kind of project you're assigned to, what company you'll be representing, how much training (if any) is provided, who you're working with, etc. The first company client can be great, the second terrible. It can work for some people short-term given that there's a low barrier to entry with there not being any second-round interviews, checking of references of job applicants, etc.

Cons

Connexus is affectively one step above being an out-sourced call center, but ran in the US instead of internationally. They only provide the legally-mandated bare minimum of health coverage, which isn't any kind of real insurance. This may change after the first year, but it's not worth the wait. They don't have any strong professional training and development process. Again, there are a dozen other issues that could be mentioned, and there'll be more or less of them dependent on which project you're assigned to.

Connexus Resource Group Response

5mo

Thank you for taking the time to share your perspective. We understand that experiences at Connexus can vary depending on the client, project, and training structure, and that inconsistency can be frustrating. While our model does involve supporting multiple clients with different requirements, we recognize the need for stronger standardization in training, benefits communication, and professional development across all programs. Your feedback regarding benefits and how employee input is received is important. We know that collecting feedback only matters if it leads to meaningful action, and we’re continuing to evaluate how we listen, respond, and implement improvements at a leadership level. We appreciate your candor and the time you spent with Connexus, as insights like this help guide our ongoing efforts to strengthen the employee experience.

1.0

Oct 14, 2025

Pay is terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home is nice

Cons

The pay is terrible with no annual raise

Connexus Resource Group Response

8mo

Thank you for your feedback. We’re glad you value the flexibility of working from home, and we hear your concerns regarding pay and annual raises. Compensation is an area we continuously review to ensure we’re recognizing the hard work and dedication of our team members.

1.0

Sep 24, 2025

terminated by voicemail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i don't know any pros

Cons

in the middle of the work day while logged into my laptop and systems working i my systems started telling me my login info was incorrect and i was removed from teams. apparently i was let go due to "company downsizing" without my correct notified. only notification i got was by voicemail left due to me not answering the call cause i was in the middle of working and via email that said the exact same thing the voicemail said with a return shipping label for my equipment

Connexus Resource Group Response

8mo

Thank you for sharing your experience. We’re sorry to hear that your separation from Connexus felt abrupt and that communication could have been handled better. We understand how important proper notice and clear instructions are during a transition, and your feedback will be used to improve how we manage notifications and offboarding in the future.

Viewing 31 - 33 of 249 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Call Center Sales Agent

Customer Service Representative - Bilingual (Spanish)

Remote Life Insurance Agent

Bilingual Call Center Agent (English/French)