Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home is good" ((in 31 reviews)); "Management is friendly and helpful and very supportive." ((in 15 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 12 reviews)); "Remote work and great training" ((in 9 reviews)); "Coworkers are great." ((in 8 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 41 reviews)); "Terrible benefits!! Does not atually cover a thing" ((in 11 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "Limited holidays off" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

What are the top reviewed Connexus Resource Group locations?

American Fork , Houston , Austin , Billings , Texas City , Oklahoma City , San Antonio , Atlanta , Margate , Dallas , Columbus , Dallas-Fort Worth , Oak Creek , Eden , Raleigh , Winston-Salem , Denton , Temple , Lubbock , Cincinnati , Cleveland , Jacksonville , Fort Lauderdale , Orlando , Orem , Provo , Kansas City , New York , Markesan , Arizona City

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (249 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews

1.0

Sep 11, 2024

Connexus

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Will be a job, but at what cost?

Cons

They will fire you if they over hire

Connexus Resource Group Response

1y

Thank you for sharing your feedback and for the time you spent with Connexus Resource Group. We appreciate you highlighting your experience, and we regret to hear that your time with us ended on a challenging note. We strive to make thoughtful decisions that support both our employees and business needs, but we understand that this can sometimes lead to difficult outcomes. Your feedback is important, and we are constantly working to improve how we manage staffing and employee relations to create a more stable and supportive environment for all. If you'd like to share more about your experience, we welcome further conversation. We truly value the insights from our past employees as we work to grow and improve.

5.0

Aug 16, 2024

Awesome company- low pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote work and great training

Cons

The amount of pay was ridiculous for 2024

Connexus Resource Group Response

1y

Thank you for sharing your experience and giving us a 5-star rating! We're thrilled to hear that you enjoyed the remote work setup and found our training programs to be beneficial. We understand that compensation is a critical factor and appreciate your feedback on this. We're constantly reviewing our pay structures to ensure they align with industry standards and meet the expectations of our valued team members. Your insights are invaluable as we continue to improve and provide a positive work environment for everyone. Best of luck in your future endeavors!

1.0

Aug 4, 2024

Horrible company

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Easy Benefits are provided (vision, health & dental) Gifted a product once at the beginning of your job to know your company. They recognize you are one of their best employees

Cons

Low pay for all agents. Mislead pay - Application stated 18-20hrly, when hired it turns out to be 13.50hr. One of best to be promoted and no acknowledgment of their errors. Let you go during natural disasters such as a power outage from weather damage. They recognize you are one of their best employees and will not promote you. If mistreated, HR doesn’t care, they’ll cover their own and client only not the agents. The clients don’t care how good you are and policy’s aren’t clear, )atleast with the company I was with) Ask questions, they give you unclear answers and following their specific direction will get you in trouble due to their unclear policy.

Connexus Resource Group Response

1y

Thank you for your candid feedback. We're glad you found the work easy and appreciated the benefits and initial recognition. However, we are deeply concerned about your reports of misleading pay, lack of promotion, and insufficient support during natural disasters. Your experiences and advice are important, and we will take these issues seriously as we strive to improve our practices and ensure a fair and supportive work environment for all employees.

Viewing 40 - 42 of 249 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Call Center Sales Agent

Customer Service Representative - Bilingual (Spanish)

Remote Life Insurance Agent

Bilingual Call Center Agent (English/French)