Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (65) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Remote work from home campaign" ((in 31 reviews)); "Great management, easy to communicate with and understanding if you actually do communicate." ((in 15 reviews)); "The benefits are great and the job is fulfilling" ((in 12 reviews)); "They are thorough and really are helping the members and good training before taking calls." ((in 10 reviews)); "working with a team is great" ((in 9 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 39 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "No pay raises" ((in 4 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "Limited holidays off" ((in 2 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

What are the top reviewed Connexus Resource Group locations?

American Fork , Houston , Austin , Billings , Texas City , Oklahoma City , San Antonio , Atlanta , Margate , Dallas , Columbus , Dallas-Fort Worth , Oak Creek , Eden , Raleigh , Winston-Salem , Denton , Temple , Lubbock , Cincinnati , Cleveland , Jacksonville , Fort Lauderdale , Orlando , Orem , Provo , Kansas City , New York , Markesan , Arizona City

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Connexus Resource Group

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Senior management

3.4

Career opportunities

2.9

Compensation and benefits

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

249 reviews

5.0

May 12, 2025

A great opportunity

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

The teams at Connexus are incredibly supportive and helpful. They encourage asking for help and in my experience will be there for you on the tough days.

Cons

No current cons to think of.

5.0

May 12, 2025

Love Connexus

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with and great pay and benefits.

Cons

Working from home, I often find I don't go out as much as I use to and see people in person.

Connexus Resource Group Response

Thank you for the kind words and for being part of the Connexus team for so long! We’re thrilled you’ve had a positive experience with your team, pay, and benefits. Remote work definitely has its trade-offs — we appreciate the feedback and are always looking for ways to help our teams stay connected.

1.0

Apr 24, 2025

Unorganized and Rude

Member support specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is decent and OT is offered every so often. Benefits are also not bad.

Cons

Disorganized and rude, The lack of communication is downright ridiculous and they overhire then just start firing people out of nowhere.

Connexus Resource Group Response

Thank you for sharing your feedback. We're sorry to hear about your experience and take your concerns about communication and organization seriously. We’re continuously working to improve processes and create a better experience for our teams. We appreciate the time you spent with us and wish you the best in your future endeavors.

Viewing 103 - 105 of 249 Reviews

Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Call Center Supervisor

Call Center Sales Agent

Customer Service Representative - Bilingual (Spanish)

Remote Life Insurance Agent

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Ratings by category

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A great opportunity

Love Connexus

Unorganized and Rude

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