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Connexus Resource Group

Engaged Employer

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews
3.0
Mar 20, 2025

Depends on the Campaign

Recommend
CEO approval
Business Outlook

Pros

Community between agents Good training programs Ability to transfer between campaigns as needed

Cons

No communication from Account Managers Lots of campaigns are temp Low pay compared to similar companies

avatar
Connexus Resource Group Response
1y
Thank you for your review and for being a part of Connexus Resource Group for over four years — your dedication and contributions, especially in a Head Trainer role, are truly appreciated. We’re glad to hear that you value the sense of community among agents, the quality of our training programs, and the flexibility to move between campaigns. These are areas we take pride in and continuously aim to strengthen. We also want to sincerely acknowledge your concerns regarding communication, the temporary nature of certain campaigns, and compensation. Clear, consistent communication from leadership is essential to maintaining trust and morale within any organization, and your feedback is a timely reminder of the importance of keeping those lines open. We’re actively reviewing how our Account Managers and leadership teams can improve internal communication processes to ensure employees feel informed, supported, and valued. Your advice is well taken, and we appreciate you bringing these points forward. Thank you again for your honest feedback — and for the important role you play in supporting and developing our teams.
3.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Fast start Fun atmosphere Clear communication with management

Cons

Very low pay Scripting that you read is horrible to comprehend or decipher

avatar
Connexus Resource Group Response
1y
Thank you for sharing your feedback. We’re glad to hear you enjoyed the fast start, fun atmosphere, and clear communication with management. We also appreciate your comments regarding the scripting — we understand how important it is for clarity, and we’re working on making improvements in this area. Thank you for your time with us, and we wish you all the best moving forward!
3.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team environment, and team leads are always there and helpful.

Cons

Pay is terrible QA is really strict about every little thing. Heavy call volume, back to back. (160+calls a day)

avatar
Connexus Resource Group Response
1y
Thank you for your feedback. We're glad to hear that you enjoyed the team environment and the support from your team leads. We also appreciate your honesty about the pay, QA standards, and call volume. We understand these are important areas for improvement and will continue to work on making adjustments. Thank you for your time with us, and we wish you all the best in your future endeavors!
Viewing 112 - 114 of 249 Reviews

Glassdoor has 263 Connexus Resource Group reviews submitted anonymously by Connexus Resource Group employees. Read employee reviews and ratings on Glassdoor to decide if Connexus Resource Group is right for you.