employer cover photo
employer logo
employer logo

Connexus Resource Group

Engaged Employer

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

249 reviews
1.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

A job is a job.

Cons

Constant system glitches, lot's of angry callers who have every right to be upset and expect calls to be under 8 minutes, lots of updates that aren't announced to the team which makes everyone more confused and upset. LOTS of programs to learn in such a short amount of time.

1.0
Feb 2, 2024

No raises and overworked

Recommend
CEO approval
Business Outlook

Pros

Some good managers and nice members we help on calls.

Cons

The pay is unfair and they don’t give raises. If they do give you a raise they will give you a 25 cent raise but you have to fight for it. The sr acct manager hires his friends and gives them passes no matter how bad they are at their jobs but he holds everyone else accountable. They tell you to lie to the client and they say inappropriate things in meetings like “who do I have to fire” which makes you feel uncertain about your position at ALL times. We feel like we could be fired from one minute to the next. Only like 2 JrAMs care about us and help all the time and the others don’t support us and they give us wrong info all the time. To much favoritism here. They promise raises but don’t end up giving them to you. The worst health benefits that don’t cover anything.

2.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The specific client they hired me to work for did not have back to back call for a majority of the month. Many times, I would be sitting in Ready for 10 to 15 minutes before a call came through.

Cons

The company is pretty unorganized. I was moved to different teams a hand full of times. I wasn't that bothered by it, but most times, the team lead wouldn't even know this was happening and they were being demoted until their entire team was moved.

Viewing 19 - 21 of 249 Reviews

Glassdoor has 262 Connexus Resource Group reviews submitted anonymously by Connexus Resource Group employees. Read employee reviews and ratings on Glassdoor to decide if Connexus Resource Group is right for you.