Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 810 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 125 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 85 reviews)); "Work life Balance is good" ((in 39 reviews)); "Great team and teammates" ((in 20 reviews)); "Coworkers are all amazing people." ((in 19 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 41 reviews)); "poor upper management." ((in 17 reviews)); "Layoffs still are happening almost monthly and NEVER communicated" ((in 16 reviews)); "Salary is not great as per market level" ((in 9 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 7 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

45% would recommend to a friend

(746 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

746 reviews

5.0

Jun 16, 2015

Great group of people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Numerous opportunities to better yourself via conferences, learning tools, code reviews, and very sharp people to work alongside. - Family friendly, go home at a normal hour, and I rarely brought my work home. - Fair - my supervisor met with me for 1-1's regularly, my requests/suggestions which weren't always simple were given serious consideration and acted on when warranted. I always felt like a valued employee and working hard was a joy. - Fun - This is in the eye of the beholder, and you get what you put into something, but when I left this company, I knew I'd be hard pressed to beat the culture here.

Cons

Like any big organization, change, new technologies, etc were tough, but that's to be expected and in hindsight, not every new thing is good to embrace anyway. There also felt like a lot of management. More than was necessary, but I didn't find it a serious detractor.

Constant Contact Response

11y

Thank you so much for your review. We’re thrilled that you’ve been able to take advantage of the many opportunities to expand your knowledge and grow your skills. As you may remember, we are dedicated to creating a better work-life balance for our employees, so we appreciate your confirmation that this seemed to be the case. Thank you for your hard work during your years here!

1.0

May 29, 2015

Smoke and mirrors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free soda and free lunch when they 'suggest' that you work through your lunch hour to meet your 'numbers' which are constantly manipulated.

Cons

Passive aggressive brow beating for not meeting your numbers / quotas, when they make it ridiculous to do so due to upping those goals because corporate overshot predictions.

3.0

May 26, 2015

Senior Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Gave the Employee a lot of room to do their job 2. Energetic staff 3. Strong Change Agent mindset 4. A relaxed approach to work

Cons

1. Too many meetings 2. Schedule conflicts are out of control 3. Silo - almost like a mini-IBM 4. Not a place for innovation or pushing the edge 5. Old vs new conflict

Constant Contact Response

11y

Thanks for the feedback! We appreciate your thoughts and suggestions, and we're happy say that we’re in the midst of finding solutions surrounding that. As you know, Constant Contact is big on empowering employees, which includes a highly collaborative and relationship-driven environment. Sometimes that ends up causing unnecessary meetings. We’ve put things in place to help relieve people from this situation and look forward to finding new ways to continue to empower employees to collaborate without bogging them down. Thanks again!

Viewing 610 - 612 of 746 Reviews

Jobs at Constant Contact

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