Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 120 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 83 reviews)); "Work life Balance is good" ((in 37 reviews)); "Good pay (If you can meet their standards)" ((in 28 reviews)); "Great team and teammates" ((in 21 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 41 reviews)); "poor upper management." ((in 17 reviews)); "Layoffs still are happening almost monthly and NEVER communicated" ((in 14 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 8 reviews)); "For example one month nobody hit 100% and a good majority of people did not make any money in commission." ((in 6 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

45% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews

4.0

Nov 12, 2014

Integrity and Transparency

Regional development director

Recommend

CEO approval

Business Outlook

Pros

When I was offered my position, I owned a marketing company dedicated to helping small businesses and nonprofits grow through marketing communication tools, event marketing, PR and promotions. Working for myself versus a company was always a conscious and deliberate choice. So why did I choose to work for Constant Contact? The security of a well-known brand and company with tremendous growth, coupled with the focus on the same values my company had, were reasons enough. The people I met through my interview process impressed me with their intelligence, friendliness,and approachability and became another great reason to join the team. Finally, the job I was offered and accepted was a fantastic fit for me and a challenging new step in my career. I truly love the company and what we do in the world.

Cons

There are certain times when the product or the people could be questioned but all companies go through these cycles. What I've found is that Constant Contact typically answers the call to innovate, grow, and adapt to the changing and expanding needs of our customers. I feel supported in my role and although, must adapt to an ever-evolving landscape, I feel the changes are handled satisfactorily, with transparency, and typically for the greater good.

Constant Contact Response

11y

Your viewpoint is really unique (being a former small business owner) so we truly appreciate that you took the time to provide your feedback here on how we can continue to meet the needs of our customers. Please continue to do so with your manager & team, as well!

5.0

Nov 2, 2014

One of the few gems left in Corporate America. Hard to get in but now that I am, never leaving !

Sales

Recommend

CEO approval

Business Outlook

Pros

Amazing atmosphere, CEO and all senior management are present and approachable. Charitable giving, beer cart Friday, ping pong table, skee-ball, free soda and juices, food trucks a few times a week- almost a startup atmosphere. They encourage a work-life balance and do things to encourage it! Out of the box thinking is encouraged and rewarded. Goals are lofty but with hard work you can achieve them.

Cons

Benefits aren't the best for hourly employees. Work from home policy not entirely clear. That being said if you make it to 10 years your get a 30 day sabbatical. Getting answers can sometimes be challenging as the company has so many groups that are integral parts of the day to day operations.

Constant Contact Response

11y

It's great to hear that you’re enjoying your work so much! Regarding your work from home question, if you’re willing, we’d love if you were able to schedule some time with your HR Business Partner so everyone can be on the same page on this topic. If you need help making those arrangements, please don’t hesitate to let us know and we’ll help work with your manager to make it happen.

5.0

Sep 30, 2014

A great place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Unlimited vacation time, nice atmosphere, no-asshole policy really makes a difference. The engineering caliber on the whole is not top-notch, but it's far from terrible, and there are a few standout people who are truly inspiring.

Cons

Sometimes you have to dig around to find good opportunities for personal development, but managers tend to be open to helping you if you ask for it.

Viewing 673 - 675 of 745 Reviews

Jobs at Constant Contact

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First