Is Constant Contact a good company to work for?

Constant Contact has an overall rating of 3.1 out of 5, based on over 809 reviews left anonymously by employees. This rating has decreased by 23% over the last 12 months. 45% of employees would recommend working at Constant Contact to a friend and 37% have a positive outlook for the business. The best reviews about Constant Contact have been left by employees working as Inside Sales Representative , Sales Representative and Senior Software Engineer .

Does Constant Contact pay their employees well?

According to anonymously submitted Glassdoor reviews, Constant Contact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Constant Contact. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Constant Contact?

45% of Constant Contact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Constant Contact 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Constant Contact?

Software Engineer (31) , Customer Engagement Specialist (29) , Inside Sales Representative (23) , Senior Software Engineer (21) , Sales Consultant (19) , Sales Representative (18) , Sales (15) , Marketing (13) , Customer Service Representative (12) , Manager (10) , Principal Software Engineer (10) , Customer Support (7) , Inside Sales Consultant (7) , Account Executive (6) , Customer Success Specialist (6)

What are the pros of working at Constant Contact according to real employee reviews?

"People are great and my Director of IT xxxx (I am not allow to mention names on this site" ((in 124 reviews)); "The company offers a great benefits package and has a ton of perks their employees." ((in 76 reviews)); "Work life Balance is good" ((in 34 reviews)); "Good pay (If you can meet their standards)" ((in 28 reviews)); "Coworkers are all amazing people." ((in 19 reviews))

What are the cons of working at Constant Contact according to real employee reviews?

"Poor management, there is so much politics and inconsistent job requirements that you basically do the job of two people" ((in 44 reviews)); "Poor upper management." ((in 17 reviews)); "Layoffs still are happening almost monthly and NEVER communicated" ((in 15 reviews)); "The CEO is an absolute joke of a leader and is universally hated, not respected, and mocked." ((in 8 reviews)); "The pay is fairly standard for a call center environment, but moving up is very competitive, and salaries aren't keeping up with living costs in our area (northern Colorado)." ((in 8 reviews))

What are employees saying about Constant Contact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Constant Contact layoffs and their outlook for job security at Constant Contact in 2026.

What are the top reviewed Constant Contact locations?

Waltham , Loveland , Boston , New York , Gainesville , Burlington , Fort Collins , Atlanta , Chicago , Lexington , Los Angeles , San Francisco , Denver , Miami , Riverdale , Phoenix , Indianapolis , Hilliard , Long Beach , San Diego , Nashua , Greeley , Fairfield , East Providence , Lynn , Reading , Sharon , West Medford , Worcester , Bluffton

Constant Contact reviews

3.1

45% would recommend to a friend

(745 total reviews)

Frank Vella

57% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews

4.0

Sep 30, 2011

A growing company where technical staff are expected to work hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My view is that it's a good company, a growing company dedicated to emerging technology and open software, and a company that works hard but tries to have fun while doing it. Did I mention it's growing? When I started - not quite 3 years ago - there were 250 employees; now there are over 800. It's a casual work environment, but the workload can be intense. That said, I don't think I've ever worked over 55 hours in a week - and that's being in an on-call rotation. Management takes work-life balance very seriously.

Cons

I'm not surprised to hear the negative reviews of former employees. Some of them seem to be sour grapes, while others mention common ailments of companies everywhere - trouble getting promoted, the presence of cliques and "favorite sons," a middle-sized company still holding on to a startup company mindset - all true to some degree, but perhaps exaggerated by ex-employees with a grudge.

4.0

Sep 17, 2011

Constant Contact is an enjoyably collaborative, high-growth software-as-a-service shop.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constant Contact uses many interesting computing technologies to deliver their services. It's a business that really cares about improving the business of its customer base of small businesses and non-profit organizations. There's a tremendous focus on making the customer experience "great!". The software engineering and operations teams deliver value to the organization by applying many of the latest Open Source Software. The CTO is progressive in his approvals of new technology for solving problems - no "tech-religion" constraints here. Mostly a Java/JEE/relational database shop, but you'll also find Ruby-on-RAILS, NoSQL persistence, and mobile web apps here, too. The culture is fun. Beer carts on Friday afternoon and tension relieving nerf battles throughout the day. Everyone pulls the rope in the same direction. A good place to grow professionally.

Cons

Lots of process and too many meetings, however everyone tries to make them lightweight. As with any growing business in a market it helped to make, trying to find the right mix of products and services can be difficult. Software Engineering in this environment comes with its frustrations. At times it seems engineering isn't allowed to take development to it's logical conclusion, but that could be an engineering group issue. A stronger engineering voice could better influence priorities.

5.0

Nov 12, 2014

Great People, Great Company, Work Experience is What You Make It

Design consultant

Recommend

CEO approval

Business Outlook

Pros

Smart, dedicated team. High emphasis placed on providing great customer service. All levels of management are approachable, knowledgeable, and treat you like a colleague and an adult. Great teamwork and communication, generally positive attitudes save a few complacent people. Benefits packages are very comprehensive and hard to beat, and benefits are available for all employees from day 1 (unheard of!). Vacation time is higher than most similar positions. Beer Cart Fridays! And who can complain about free energy drinks?!

Cons

Salary is fair but not above average, however gross compensation package makes up for this.

Constant Contact Response

11y

Your thoughtful comments and the time you took from your day to leave a review are both really appreciated. Thanks for all your hard work! Please don't hesitate to continue leveraging the experience you've gained at other companies to help guide us in a positive direction.

Viewing 706 - 708 of 745 Reviews

Jobs at Constant Contact

Cloud Operations Engineer

Principal Product Manager, Agent-First

Cloud Operations Engineer

Principal Product Manager, Agent-First

Principal Product Manager, Agent-First