Constant Contact reviews

3.1

46% would recommend to a friend

(745 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
2.0
Oct 12, 2012

Work, work, work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Seems stable. Conveniently off the highway. Very active with charities. Very, very, very ambitious.

Cons

Growth opportunity is questionable. Disorganization is rampant. Management is overworked and/or bored. And it's a sweat shop. Enough said.

2.0
Oct 5, 2012
Recommend
CEO approval
Business Outlook

Pros

You'll be a part of an award-winning, vastly growing company. 9 times out of 10, customers will be amazing people to talk to. The occasional freebies, parties, and giveaways are a nice touch, even though it's like numbing the pain of a broken leg by giving you a puppy. It's easy to make great connections with other members of your team.

Cons

The company has shifted to focusing more on its policy than its people; its statistics more than its service. As a result, the "talent and ambition" you come to the company with will lose its value quickly as you realize your personality needs to shift to the standards and protocol designed by people who make it clear that they are more important than you. The long-term and short-term goals of your department usually directly conflicts with that of departments you rely on, so adhering to metrics and quality standards is better achieved by "working the system" rather than learning to do your job better. Requesting training and assistance to do your job better is something usually frowned upon if it takes you away from your phone, so expect to do a lot of research on your own time and own dime. Favoritism reigns supreme and it usually has absolutely nothing to do what you know, but who you know and how often you go drinking with them. Career growth and new positions seem less like a smartly developed plan to move the company forward and more like something made up really quick to shut up the individuals complaining about the monotony of their job and the lack of opportunity. Between team leads, mentors, supervisors, interim supervisors, interim managers, managers, senior managers, and coaches, the amount of "higher ups" and red tape you have deal with to present any idea or constructive feedback makes "being a stand out employee" just not worth it. Cater to the nepotism if you want to succeed, your big ideas can come later. The product itself is difficult to believe in and its frequent updates and changes feel a lot more like damage control than innovation.

2.0
Sep 23, 2012

Used to be a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, but poor compensation. Nice people to work with all feeling the same pain...

Cons

With the compensation plan ever changing, due to changing managment constantly, employees salaries are changing. Should be a law that if one's salary is NOT increasing when comp plans change, it should at least be a lateral move. Who ever heard of the longer you work for a company, the less money you make?

Viewing 712 - 714 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.