Constant Contact reviews

The pay here use to be competitive, now they seem like they won't match it and rather let you walk away. Employees who have been with the company longer should also get a pay raise increase, there shouldn't be a reason where a new hire gets priority.

There is no work/life balance here. If you're new PLEASE READ as recruiters will tell you otherwise. PTO is on a seniority basis. They do "bidding" and by the time you go into the system to check what time you can take off, well, to be honest, there is none and guess what? They don't care. You don't get all holidays off, if they need coverage for those days you will be the first to work them (they always need coverage as turnover rate is exponentially high here). Also, be aware you're required not to miss work under any circumstances ( This means kids sick, car accident, or anything else) within the first 90 days. They require you to pitch sales to the customers on every phone call. You have to meet a certain amount of recommendations and offer rates so you're not fired. After your ramp-up (90 days) they will first give you a verbal warning, next a written warning, and by the third month if you're not meeting these expectations you will be walked off the floor ( watched them do this many times with excellent employees ) some of our best employees were walked off not because of the customer support but because they couldn't meet metrics that sometimes are unattainable. This place is all about making money and that's it. If you don't make them money, you're trash to them. They hire people who haven't had the best experience in other companies and that don't know what it's like to be treated as a human being. If you try to move up or to another department they most likely won't offer a pay raise and you won't be allowed to move departments because the company can't keep the ones there for more than 6 months. There is no room to grow because the people that started as Constant Contact employees and not Endurance are the ones in manager/team lead roles. This reminds me WFM (workforce management) is TERRIBLE. When I first started I came in 10 minutes early and began preparing myself for the day and naturally logged into the phones, well, WFM reached out to me and advised me that I was not allowed to log in early because they wouldn't be paying for me being there early..... (how terrible is that). Your employees can't be 5 minutes late or they're written up but don't show up 5 minutes early either because we're not paying you for it. If you like barely leaving your desk and connected to phones all day with timed lunches and breaks, well, good luck!