Constant Contact reviews

3.1

45% would recommend to a friend

(745 total reviews)
avatar

Frank Vella

57% approve of CEO

37% positive business outlook

Constant Contact has an employee rating of 3.1 out of 5 stars, based on 745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Constant Contact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

745 reviews
1.0
Feb 26, 2024

Don't Work Here

Recommend
CEO approval
Business Outlook

Pros

- The health benefits are still slightly above average in the tech/SaaS space - They offer quota adjustment for vacations

Cons

There are too many to count. I will start with leadership - the sales managers are like the Titanic band as the ship is sinking. They are trying hard but ultimately useless because the levels above them are clueless. There is no clear plan to get better, there is no clear direction to stop losing market share to better products and better companies, there is no development plan for anybody to gain any sort of leadership skill. A manager quits or gets fired so they just promote someone else who has not been trained on how to be a manager and all the negatives roll down to us. They micromanaged us until our ears bleed - Id make 200 calls a day minimum, sometimes 300, and half the people i call either speak spanish or dont even have a business. They will tell you the leads are 'warm' but they just let anyone anywhere sign up and then put you on a PIP when you cant speak spanish to close the bad leads they give you. There is no accountability from anyone above the management level and they seem cool with firing 1/3 of the sales floor every 6 months. There is almost no diversity so dont expect any sort of thought or consideration there either. they have started promoting the company as a 'great place to learn sales skills' or 'break into sales' but you are just a glorified call center employee. If you happen to get the one or two good managers there, then maybe you learn a thing or two about harassing old people into giving you their credit card

3.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Time off balance Work life balance

Cons

Low pay compared to other companies in the same industry

2.0
Feb 4, 2024

average company

Recommend
CEO approval
Business Outlook

Pros

-you ll learn a lot

Cons

-continuous changes and layoffs since 2018 year

Viewing 100 - 102 of 745 Reviews

Glassdoor has 809 Constant Contact reviews submitted anonymously by Constant Contact employees. Read employee reviews and ratings on Glassdoor to decide if Constant Contact is right for you.