Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
3.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay and opportunity to work from home. Training was decent considering how much is covered.

Cons

Can't always find solutions in system. You cannot search online (i.e. Google, Bing) to find a solution. Can't always stick to allotted time to resolve issues. There are no exceptions made if a call goes over allotted time and it will hurt your performance. Priority given to keeping ''in or under'' time limit and less on satisfaction of resolution.

2.0
Dec 21, 2022

Workplace

Recommend
CEO approval
Business Outlook

Pros

Work from home, 5 day schedule or 4 day schedule.

Cons

Micromanage They talk about promoting positivity but will only focus on the negative. Never praise

Viewing 556 - 558 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.