Pros
I guess if you're looking for a cheap cell plan that's a plus, but the coverage is terrible.
Cons
Bi-Polar leadership and direction. This place is more interested in staying on or off the right "lists" that the culture has been completely gutted! A dark cloud is imminent the moment you walk through the doors of this place. You can see it in the eyes of the employees and the CCM's. The deliverables they give you can be related to Baskin Robbins. There's 31 flavors and they're constantly changing! How they can choose to hold anybody accountable is a joke because nobody can meet their expectations. Here's an example..."Hey agent....you did XYZ on your performance KPI's I tell you what...I'll promote you AND give you a raise!....but don't get too excited because you missed our SITE goals so I'm gonna have to terminate you." True story. Figure that one out because the employees can't!