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      Consumer Cellular

      Engaged Employer

      Consumer Cellular reviews

      3.5

      67% would recommend to a friend

      (809 total reviews)

      Ed Evans

      69% approve of CEO

      66% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.4

      Senior management

      Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      809 reviews
      3.0
      Jul 26, 2017

      Customer Account Advisor

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Environment is cool Overtime pay is great Dress code is pretty laid back

      Cons

      Somewhat disorganized Not really flexible about hours Some of the rules being set in place are ridiculous

      2.0
      Jun 6, 2017

      Not a positive environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work culture nothing more.

      Cons

      Stop using staffing agentcy Rude upper management

      2.0
      Feb 3, 2017

      Stressful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are paid by the company. Met some great coworkers. Private desk. I liked the job I did.

      Cons

      Micromanaged to the second. Hold times for customers were an hour most of my last six months there.The supervisors are not allowed to give their teammates help so that person can keep their job. I saw at least 3 people fired when some 1 on 1 coaching would have saved their job and the company money for training new people.Actually supervisors are not supposed to talk to the people under them and they are watched. There is so many negatives about this place. That is why I left. I have worked a lot of places, about ready to retire. This is one of the worst work environments I have worked in

      Viewing 127 - 129 of 809 Reviews
      Related searches: Consumer Cellular jobs | Consumer Cellular salaries | Consumer Cellular benefits | Consumer Cellular interviews
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      Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.