Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews
2.0
Feb 21, 2024

Dont

Recommend
CEO approval
Business Outlook

Pros

Decent pay, that’s about it

Cons

Lack of support or documented process

2.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with the team was amazing. Talented people with good vibes

Cons

Leadership literally doesn’t care about the workers, like at all. Developers are suffering there

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

I guess if you're looking for a cheap cell plan that's a plus, but the coverage is terrible.

Cons

Bi-Polar leadership and direction. This place is more interested in staying on or off the right "lists" that the culture has been completely gutted! A dark cloud is imminent the moment you walk through the doors of this place. You can see it in the eyes of the employees and the CCM's. The deliverables they give you can be related to Baskin Robbins. There's 31 flavors and they're constantly changing! How they can choose to hold anybody accountable is a joke because nobody can meet their expectations. Here's an example..."Hey agent....you did XYZ on your performance KPI's I tell you what...I'll promote you AND give you a raise!....but don't get too excited because you missed our SITE goals so I'm gonna have to terminate you." True story. Figure that one out because the employees can't!

Viewing 169 - 171 of 809 Reviews

Glassdoor has 829 Consumer Cellular reviews submitted anonymously by Consumer Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Consumer Cellular is right for you.