Consumer Cellular reviews

3.5

67% would recommend to a friend

(288 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Reviews by job title

288 reviews

Reviews about "Compensation"

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5.0
Mar 12, 2020

Great company

Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay, lots of help in knowledge base or from supervisors when you need it.

Cons

Long wait time for customers, almost none are positive

3.0
Mar 3, 2020

Strict Attendance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, supervisors willing to help, promote from within

Cons

Very strict attendance policy, PTO and STO accrue slowly, policy updates without warning

avatar
Consumer Cellular Response
4y
Thanks for leaving a review! Did you know we just started a new attendance policy? We have also made changes to PTO and STO accruing.
1.0
Feb 24, 2020

Stressful

Recommend
CEO approval
Business Outlook

Pros

There are none to be honest

Cons

Metrics unreasonable , favoritism , attendance policy ridiculous. , when I was there they took away bonus structure. And no way that metric system is fair... it's the most archaic ..abusive ... Unreasonable .. unrealistic... Unfair ... Racist .... Butt kissing place I've ever had to go through ....

avatar
Consumer Cellular Response
4y
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention.
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