Is Consumer Cellular a good company to work for?

Consumer Cellular has an overall rating of 3.5 out of 5, based on over 829 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 67% of employees would recommend working at Consumer Cellular to a friend and 66% have a positive outlook for the business. The best reviews about Consumer Cellular have been left by employees working as Senior Supervisor , Customer Service Supervisor and Team Support Specialist .

Does Consumer Cellular pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Cellular employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Consumer Cellular. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Consumer Cellular?

67% of Consumer Cellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Cellular 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Consumer Cellular?

Customer Service Representative (133) , Customer Service Representative (CSR) (45) , Supervisor (26) , Team Support Specialist (21) , Caa (18) , Customer Service Representative I (16) , Customer Account Advisor (12) , Customer Service (11) , Customer Service Supervisor (10) , Sales Representative (10) , Senior Supervisor (10) , Customer Service Representative II (8) , Sales Associate (8) , Manager (7) , Team Supervisor (7)

What are the pros of working at Consumer Cellular according to real employee reviews?

"Benefits are great" ((in 96 reviews)); "Good Pay and room to move quickly" ((in 87 reviews)); "Great people to work with" ((in 35 reviews)); "Benefits are great and ability to work from home." ((in 31 reviews)); "> Good bonus when you are in leadership positions" ((in 22 reviews))

What are the cons of working at Consumer Cellular according to real employee reviews?

"The reason why I gave it 3 and not 1 stars is due to the poor management." ((in 55 reviews)); "Training is poor, performance standards stressfully high" ((in 36 reviews)); "The supervisor are mean and don't follow the policies." ((in 33 reviews)); "poor communication" ((in 16 reviews)); "Managers don't know how to do anything, if you're in training and miss one day or are late you're not eligible anymore." ((in 15 reviews))

What are employees saying about Consumer Cellular layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Consumer Cellular layoffs and their outlook for job security at Consumer Cellular in 2026.

What are the top reviewed Consumer Cellular locations?

Phoenix , Tempe , Redmond , Portland , Oklahoma City , Tigard , Louisville , South Phoenix , Scottsdale , Coppell , Tualatin , Saint Louis , Chandler , Gilbert , Glendale , Chester , Springfield , Saint Charles , Brookfield , Arizona City , Avondale , Mesa , Peoria , Sun City West , Dearborn , Edmond , Norman , Georgetown , Dallas , Mantua

Consumer Cellular reviews

3.5

67% would recommend to a friend

(809 total reviews)

Ed Evans

69% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (809 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Consumer Cellular has an employee rating of 3.5 out of 5 stars, based on 809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

809 reviews

3.0

Feb 9, 2023

Headline

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, work-life balance, growth opportunities in portland and other locations, remote work.

Cons

Many leaders have been working here for a long time, which causes a lack of diverse ideas for improvement and outside perspectives—continuously trying the same thing and expecting different results.

1.0

Jan 30, 2023

Not for real sales people

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Benefits can't be beat, they pay most of the cost! And if you like working (4) 10 hour shifts you can. Also, you can work from home.

Cons

This job promises $17/hr + commissions. The "commissions" are $2 for each new line added, .50 for each phone sold and $1 for insurance added to the phone. And no, I am not joking, unfortunately I did not find this out until AFTER I had already started the job! What a joke!

5.0

Jan 22, 2023

Customer Service Rep at Consumer Cellular

Data entry

Recommend

CEO approval

Business Outlook

Pros

The company really proves how important it's employees are to it and provides a broad range of training for skills that will be used day-to-day. The pay is worth the job, and it's a fun one at that. The competitive atmosphere is inspiring instead of damning and urges employees to continuously benefit themselves.

Cons

I believe there should be more social events for the employees to meet one another outside of a competitive environment where they can really relax and connect. Consumer Cellular does make a good effort to bring people together, but other options may prove more lucrative to their endeavor. Other than this, I believe the company is really a solid place of employment.

Viewing 250 - 252 of 809 Reviews

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