Consumer Cellular Virtual Service Representative reviews

3.2

47% would recommend to a friend

(4 total reviews)

Ed Evans

47% approve of CEO

47% positive business outlook

Reviews by job title

4 reviews
3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok. Lots of sick and pto time

Cons

Back to back calls gets really bisy

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Consumer Cellular Response
8mo
Thank you for sharing your feedback! We’re glad to hear you value our benefits and generous time-off policies — we know how important work-life balance is, especially in fast-paced roles. We understand that back-to-back calls can make the days feel busy. Our contact center teams play a vital role in supporting our customers, and we truly appreciate the dedication it takes to deliver great service. To help with this, we’re continuing to explore ways to improve scheduling flexibility, enhance training, and provide the right tools and resources so our teams feel supported throughout their day. For anyone considering joining Consumer Cellular, our environment is fast-moving, team-oriented, and filled with opportunities to learn, grow, and make a real impact with customers every day. We’re proud of our culture of Doing the Right thing — for both our customers and our employees — and we’re always working to make it even better.
5.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, schedule, an working remote.

Cons

Pay is a little low but OT and bonus make up difference

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Consumer Cellular Response
11mo
Thank you for stopping by and sharing what it looks like working for Consumer Cellular. We understand that remote work is a great option for many of our team members and are proud to offer options for employees to be at their best. You are what makes Consumer Cellular great! Please contact us at TalentAcquistion@consumercellular.com with any additional feedback.
2.0
Jun 28, 2025

Just a job

Recommend
CEO approval
Business Outlook

Pros

Cheap health, vision, and dental.

Cons

Everything else. So much stress to try and meet metrics. They don't care about their employees wellbeing.

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