Is Convey Health Solutions a good company to work for?

Convey Health Solutions has an overall rating of 4.0 out of 5, based on over 635 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 77% of employees would recommend working at Convey Health Solutions to a friend and 75% have a positive outlook for the business. The best reviews about Convey Health Solutions have been left by employees working as Anonymous , Grievance Analyst and Member Services Advocate .

Does Convey Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Convey Health Solutions employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Convey Health Solutions. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Convey Health Solutions?

77% of Convey Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Convey Health Solutions 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Convey Health Solutions?

Customer Service Representative (97) , Anonymous (29) , Member Service Representative (19) , Customer Service Advocate (12) , Supervisor (12) , Member Services Advocate (11) , Grievance Analyst (10) , Anonymous Employee (7) , Customer Service (7) , Customer Service Representative (CSR) (7) , Licensed Agent (7) , Member Advocate (7) , Call Center Agent (5) , Customer Service Associate (5) , OTC Advocate (5)

What are the pros of working at Convey Health Solutions according to real employee reviews?

"pay is good and people are ok" ((in 44 reviews)); "The job was routine for a business process outsourcing company but it was very good at training." ((in 32 reviews)); "The company also offers decent benefits and a good work" ((in 24 reviews)); "Some of the coworkers are friendly and the jobs are normally so simple they require a single brain cell." ((in 21 reviews)); "Great team, innovative and dynamic work environment" ((in 19 reviews))

What are the cons of working at Convey Health Solutions according to real employee reviews?

"Poor management communication." ((in 40 reviews)); "I worked there for 9 months and had 3 supervisors because my supervisors kept getting let go or quitting." ((in 11 reviews)); "High employee turnover rate; disinterested upper management; no clear defined business strategy" ((in 8 reviews)); "I was a trainer there, terrible leadership and when they make a mistake they blame you and toss you under the bus." ((in 8 reviews)); "No job security for some departments" ((in 8 reviews))

What are employees saying about Convey Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Convey Health Solutions layoffs and their outlook for job security at Convey Health Solutions in 2026.

What are the top reviewed Convey Health Solutions locations?

Fort Lauderdale , Miramar , Yuma , Sunrise , Fort Pierce , Port St Lucie , Port Saint Lucie , Lenexa , Deerfield Beach , Decatur , Miami , Chicago , Kansas City , San Luis , Pembroke Pines , Pompano Beach , Gahanna , Plantation , New York , Arizona City , Phoenix , Charlotte , Las Vegas , Jacksonville , Hialeah , Miami Beach , North Miami Beach , Apopka , Orlando , Palm City

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Convey Health Solutions

Convey Health Solutions reviews

4.0

77% would recommend to a friend

(597 total reviews)

Daniel Finke

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Convey Health Solutions has an employee rating of 4.0 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Convey Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

597 reviews

1.0

Apr 26, 2014

Sucks

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There isn't any positive for this company.

Cons

Docked for every minute you go to bathroom, no any benefits, lousy hours since I go to college at night, and constantly being recorded and monitored

Convey Health Solutions Response

Hi, we would love the opportunity to have you share your feedback on how we can improve the employee experience. Can you please contact?

3.0

Apr 12, 2014

Loved seeing my co-workers, making money but disliked the rude unprofessional management.

Advocate

Recommend

CEO approval

Business Outlook

Pros

The pay is above minimum wage so happy about that. Trainers from Sunrise office are AWESOME!!! You meet great people (co-workers) and lots of over-time.

Cons

Supervisors were not knowledgeable at all. I don't know how they were suppose to guide us to improve if we knew more than them. Lack of communication, favoritism, and disorganized. Sometimes we weren't allow to take breaks after we had been working for 6 straight hours sometimes we didn't get lunch until literally an hour before our shift was over. Don't except to get any days off even for medical reason NOT GOING TO HAPPEN!! It's only a temp job so except to get the boot after 7 months the most.

3.0

Apr 8, 2014

Is was a great learning experience a part not everyone know. how they help people.

Data processor

Recommend

CEO approval

Business Outlook

Pros

I want to learn more about insurance qualify.

Cons

It was a temp job.

Convey Health Solutions Response

We will forward this feedback to the leadership team. We are committed to improving the employee experience. Is there anything specific regarding the need for training you observed?

Viewing 583 - 585 of 597 Reviews

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Jobs at Convey Health Solutions

Customer Grievance Analyst

Customer Grievance Analyst

Customer Service Representative (Temporary)

Customer Service Representative (Temporary)

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Convey Health Solutions

Convey Health Solutions reviews

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Sucks

Loved seeing my co-workers, making money but disliked the rude unprofessional management.

Is was a great learning experience a part not everyone know. how they help people.

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