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      Corpay

      Engaged Employer

      Corpay reviews

      2.9

      40% would recommend to a friend

      (1,188 total reviews)
      avatar

      Ron Clarke

      44% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Corpay has an employee rating of 2.9 out of 5 stars, based on 1,188 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Corpay employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Aug 1, 2024

      Typical Corporate Culture

      Vendor enablement
      Recommend
      CEO approval
      Business Outlook

      Pros

      The supervisors and managers are typically good people who listen to their teams and support their workers

      Cons

      This is just another typical business that prioritizes the bottom line and stock price over internal growth. People are promoted within but only when it benefits the company's budget.

      avatar
      Corpay Response
      1y
      Thank you for sharing your experience during your six years at Corpay. We are pleased to hear that you found the supervisors and managers to be supportive and attentive to their teams. It’s important to us that our leadership fosters a positive work environment where employees feel heard and valued. We understand your concerns regarding the focus on the bottom line and stock price and the perception that promotions are driven by budget considerations rather than internal growth opportunities. Balancing business objectives with employee development is crucial, and your feedback highlights the need for us to be more transparent and fair in our promotion practices. We appreciate your contributions during your time with Corpay. We will take your insights into account as we strive to improve our internal growth opportunities and ensure that all employees have the chance to advance based on merit. Thank you again for your feedback and for the time you spent with us.
      1.0
      Jul 31, 2024

      bad management

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      a paycheck- overtime is optional so due to lack of staffing you can take it

      Cons

      the managers do not have the skills or knowledge to assist their employees on the team- they pass the buck but never resolve the issues- yet! they will expect you to get a good customer survey- customers call with complaints on things customer service cannot fix- website down, billing issues (fees added to their account by the company as that is how they make their money) fraud claims that sit in the fraud queue for months holding u the customer's money

      avatar
      Corpay Response
      1y
      Thank you for sharing your candid feedback about your experience as a Customer Service Representative at Corpay. We appreciate your dedication over the past 5-7 years and are concerned to hear about the challenges you've faced. It is disheartening to learn that you feel management lacks the necessary skills and knowledge to support the team effectively. Your experience with unresolved issues, particularly those that impact customer satisfaction, is troubling, and we understand how this can be frustrating for both you and the customers. Your feedback about the need for management to hold themselves to the same standards they expect from their employees is essential. We are committed to ensuring that all team members, including management, are well-equipped with the knowledge and skills to support the team and resolve issues efficiently. Additionally, we take your comments about belittling and harassment seriously and will review our management practices to ensure a respectful and supportive work environment. We value your contributions and honest feedback, which will help us make the necessary improvements to support our employees and enhance the customer experience. Thank you again for your input and your continued service to Corpay.
      3.0
      Jul 24, 2024

      Big corporate

      Financial controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big international company known around the world

      Cons

      The financoval department is lead by people who do not understand what they are doing and mostly only promoting themselves. The systems are old, no proper proceses are set up..

      avatar
      Corpay Response
      1y
      Thank you for taking the time to provide your feedback. We are glad you appreciate Corpay's global presence and reputation as a big international company. We regret to learn about your concerns regarding the leadership within the financial department and the outdated systems and processes. Effective leadership and up-to-date systems are crucial for the success of our operations. Your feedback highlights essential areas where we need to improve, and we will be addressing these issues to ensure our financial department is led by knowledgeable professionals and supported by modern systems and processes. We value the insights you have shared from your two years with us and will use them to make necessary improvements. Thank you for your contributions during your time at Corpay.
      Viewing 235 - 237 of 1,188 Reviews
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      ReviewsCorpay reviews

      Glassdoor has 1,279 Corpay reviews submitted anonymously by Corpay employees. Read employee reviews and ratings on Glassdoor to decide if Corpay is right for you.