CosmoProf Store Manager reviews

There is zero training for new managers — you’re expected to figure it all out on your own while meeting impossible expectations. • If you ask questions, voice concerns, or challenge unfair practices, you’re quickly labeled as “difficult” and pushed aside. • The company plays blatant favorites — if you’re not one of the brown-nosers or corporate darlings, you’ll be alienated, ignored, or quietly edged out. • Constant budget cuts make running the store feel impossible. Many managers use their own money just to keep things functioning. • No work/life balance. You’re expected to sacrifice your mental health and personal time just to keep your head above water. • Corporate communication is poor, and decisions are made without input from the people actually running the stores.

The workload doesn't match the pay. Upper management has unrealistic expectations and shows favoritism within the company. It's hard to retain employees due to the pay and management practices. Another major issue is that you can't work overtime; if you do, you will get fired, no matter what. You may accumulate 30 extra hours, but you won't be able to use them, or else you will face termination. Every week, you have to trim your hours, or you risk losing your job.