Costco Wholesale reviews

3.9

74% would recommend to a friend

(18,712 total reviews)
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Ron Vachris

77% approve of CEO

70% positive business outlook

Costco Wholesale has an employee rating of 3.9 out of 5 stars, based on 18,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costco Wholesale employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Dec 28, 2008
Recommend
CEO approval
Business Outlook

Pros

it offers good pay if your a supervisor or mgr; benefits are good.

Cons

the payscale has been changed to prevent you from getting topscale, unless you make it your career. management is afraid to groom talented employees. no social life. there are plenty of un-educated managers. there are quality managers that are overshadowed by the horrible managers, and there are lot of horrible managers!

5.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Costco, in general, can be a fantastic place to work for. The management, be it local or corporate, is friendly and makes a die-hard effort to hire and keep good workers. Costco only promotes from within, so the management is not only well trained, but opportunities to move up are available to everyone. The pay, in balance to the benefits package available to all full and part time workers, is second to none, especially in areas which most work is only available in bigger cities. Costco also a fun company to work for. Typically, there is an employee club which runs events all year for their employees to enjoy, such as fun holiday parties, or simple movie nights. Perhaps the best thing about Costco Wholesale is the fact that they are dependable and secure in troubled times. They are honest and straight-forward to their workers about how any sort of "recession" will be handled. In recent months, with many worker's hours being cut to help make up low sales, Costco is still giving workers their full benefits, even if they are not meeting the minimum requirements. Costco makes a great effort to keep and help their employees, and even urges employees to ask for help if its needed.

Cons

Some of the downsides of being an employee at Costco Wholesale is that the experience varies depending on the location. Some locations are unionized, and others are not, so a transfer from one location to another may be jarring. Other warehouses tend to have management that may not fit the "open-door" ideals that Costco Corporate encourages. Employees that have worked for Costco for many years are next-to-impossible to fire. This can be good for the good employees. However, the bad stays too. An example being that an employee who is consistently tardy, slacks off, rude to customers, or more, can still keep their job only because they've worked for Costco for 3 years.

4.0
Dec 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay for the industry, job opportunities and benefits. Members of the board of directors seem to know the business inside out and actually shop in the store. Jim seems to really care about the company and the people who work for him. Hopefully, whoever takes over when he leaves will have a similar point of view and work ethic or the company will likely go the way of Walmart and the rest,...The way the company works now I'm genuinely proud of what our stores do for the communities in which they operate, in that they create good jobs for the people who work in the stores and also support the smaller businesses who purchase their stores supplies and merchandise from us. Whereas a company like Walmart tends do neither and generally sucks the life out of its community. Job opportunities are generally way above average at least in the Seattle area because the corporate headquarters are nearby in Issaquah. For example my sister's husband started working for Costco in 1998 and went from a job paying $8 bucks an hour to a much higher paying job working in the companies IT department after only working there for less than a year. Also I feel it is a great place to work while going to college: the company is very flexible place to work those who need unusual schedules for school and they actually pay enough that you can afford to go school and not have to work so many hours that your grades suffer.

Cons

Hard to leave the "Costco culture" and work stress behind. The company is very competitive internally both between employees and other warehouses, and at times this works against the companies goals because it encourages to much emphasis on raw numbers which does not tell the real story since the numbers can and are manipulated by employees and management to suit "their goals". Furthermore, If you decide to advance into a supervisor or management position--the company expects you to sign your life away. Warehouse level managers and supervisors have a tremendous amount of power in making your work life a pleasure or a living hell. But the companies open door policy works well if you have an issue that you are not confronting your management with. In general I love our members, but there are of course the exceptions who think they own you and the company because they paid $50 bucks for a membership card.

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