Costello Medical reviews

3.7

62% would recommend to a friend

(105 total reviews)

Sophie Costello

87% approve of CEO

81% positive business outlook

Costello Medical has an employee rating of 3.7 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costello Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

105 reviews
3.0
Aug 28, 2024

Toxic and unsupportive.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quite interesting and varied work.

Cons

Difficult if you don't fit into their mould and behind the smiles the managers were actually quite unsupportive, for example by setting you up to fail in projects if they don't like you. Other colleagues are quick to blame you for problems to make themselves look better.

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Costello Medical Response
1y
Thank you for sharing your feedback about your time at Costello Medical. We are sorry to learn about your experience; please be assured that cultivating an inclusive and supportive environment is important to us and is one of our highest performing areas; 95% of colleagues were strongly satisfied, satisfied or somewhat satisfied with the support they receive in our 2024 UK Employee Survey. It is therefore disappointing to hear that this wasn’t reflected in your experience, and please be assured that this is not feedback we would expect to receive. If you would like to expand upon the feedback, please do not hesitate to get in contact. Thank you again for taking the time to provide us with your insights. We wish you every success in your future endeavours.
1.0
Aug 3, 2024

High pressure, unreasonable workload

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Colleagues are generally nice and friendly on the surface

Cons

- Extremely high stress and high-intensity work, allocated unreasonably little amount of time for the work we have to complete - Toxic positivity and perfectionist culture where issues are always twisted to be a good thing when they are clearly not - If you flag issues with the workload or are caught working after hours, you will be blamed and accused of not being efficient enough, when the truth is everyone is secretly working way longer hours than they appear to try to seem like they are managing fine - e.g., I see documents saved at 3am on a Sunday, and my colleague sends a scheduled message for 8am Monday to tell me the document has been reviewed - every single thing you say, every email you send, every action or word you type will be picked apart and criticised, zero tolerance for minor “mistakes” or rather anything that doesn’t fit the standard “Costello” style, which leaves employees in a constant state of hypervigilance and questioning their competency

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Costello Medical Response
1y
Thank you for openly sharing your feedback about your experience at Costello Medical. We are sorry to hear that you are experiencing high levels of stress; whilst we do appreciate that the client-facing nature of our work can be demanding and require periods of longer working hours, this should not experienced all of the time. Experiencing troughs is really important. We also take many proactive measures to support colleagues and ensure projects are planned in sustainably. For this reason, I would encourage you to reach out to your line manager, the People Team or your dedicated People Partner to discuss your experiences further.
5.0
Jul 22, 2024

Great Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company offers some great benefits

Cons

No cons to share, Costello was a great employer

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Costello Medical Response
1y
Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your time with us. We wish you all the best in your future endeavours!
Viewing 28 - 30 of 105 Reviews

Glassdoor has 120 Costello Medical reviews submitted anonymously by Costello Medical employees. Read employee reviews and ratings on Glassdoor to decide if Costello Medical is right for you.