Coverage X reviews

2.7

32% would recommend to a friend

(10 total reviews)

49% positive business outlook

Reviews by job title

10 reviews
1.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay to work ratio. Hour long lunch. Holiday pay.

Cons

You will be hired with a group of 12 other people and trained on how to pester people with cold calls and get a nearly unobtainable sale. Working here is genuinely the definition of walking on eggshells since you are essentially making the company your base salary before they let you go, that typically takes about 2-3 months. After that, they’ll let you go on a reason of “performance” which is false since multiple records I’ve seen from multiple teams state the average is 2-3 sales a week after compiling. If you fall into that, which you most likely will, you’re toast after a couple months. So keep that in mind. Management will try to paint a picture that you not getting sales is your fault, the reality is, you are put into tiers of leads by the higher-ups and if you are on that bad lead list you will in turn do bad. Also, inbound callers on your team are put under the same stats as outbound callers and also steal all the spiffs from the hardworking outbound callers. Every team-lead will give you the same regurgitated “solutions” that are common sense and really don’t help at all with your situation since, once again, your leads are just bad. On top of this, closers use pushy, bully-like tactics filled with lies and manipulation to force the customer into a sale. General cons of this job outside of the bad ethics include: 3 month probation locking you from using any PPTO, and no holiday pay until that is over. Walking on eggshells 24/7 wondering when you’re next in line without a warning. Super strict attendance policy. Pretty outdated moldy building. It’s getting a roof so I guess that’s a plus. Computers always have issues.

5.0
Sep 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at CoverageX has been an incredible experience. Leadership is transparent, supportive, and genuinely invested in both employee growth and customer satisfaction. The culture is collaborative, motivating, and everyone works together toward shared goals, it feels like your contributions really matter. The benefits are excellent, the work life balance is respected, and the opportunities for advancement are real. CoverageX is not just focused on results, but on creating a positive environment where people feel valued. It’s refreshing to be part of a company that lives up to its mission of protecting customers while also taking such good care of its employees. I’m proud to be part of CoverageX and excited about the future here.

Cons

Fast-paced environment, great for people who like to stay busy, but it may feel overwhelming at first.

5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership is hands on and open to real feedback. The culture rewards self starters who take ownership and find solutions. Strong focus on customer experience and reputation. The work is fast moving. Those who thrive under pressure will do well here.

Cons

Not the place for anyone who needs micromanaging or hand holding. Things move quickly, so you have to stay sharp and adaptable.

Viewing 7 - 9 of 10 Reviews

Glassdoor has 13 Coverage X reviews submitted anonymously by Coverage X employees. Read employee reviews and ratings on Glassdoor to decide if Coverage X is right for you.