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      Cowan Systems

      Engaged Employer

      Cowan Systems reviews

      3.0

      41% would recommend to a friend

      (286 total reviews)

      Joe Cowan

      49% approve of CEO

      38% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.8

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.5

      Compensation and benefits

      Cowan Systems has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cowan Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      3.0
      May 3, 2016

      No Freight

      Local truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff here is nice, all the equipment is newer, everything is automatic if you call that a pro. You work 10-14 hr days. You also get your own truck and the loads are pretty easy. If you get stuck out past your 14 they get you a hotel(rarely happens).

      Cons

      Ohio area has high turn over rate because of the lost coke account over a year ago. All they do now is broker loads and run a small smuckers and water load. They will tell you they are busy during the phone interview but everyone quits after a few weeks because of the small pay checks. Out of the new people we've hired over the past 3 months, no one is here anymore. They give the good loads to their veteran drivers so they won't quit either.

      avatar
      Cowan Systems Response
      10y
      Thank you for your feedback and we understand your concerns. While the freight market sometimes doesn't cooperate, we are always seeking opportunities with new and existing shipper relationships. Our main goal is to keep all our drivers rolling. If there are ever concerns we encourage any of our drivers to call our dedicated Driver Feedback team at 866-383-9221.
      3.0
      Apr 6, 2016

      Things need to change!

      Dedicated billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the workers are nice, hard work is noticed (sometimes/depends who you are), the pay was good (for me), hours were flexible, actual job was not a problem.

      Cons

      Favoritsm is very apparent. Unworthy people are promoted to managerial positions. These "managers" are awful to other coworkers and make mistakes constantly yet get rewarded/promoted. Another example of favoritism: one person would get in trouble for clothing but another person wearing the same outfit is fine due to who they were in relation to the company. Basically it felt like you needed to be in the "clique" in order to move up. I was constantly praised for my hard work yet other people were rewarded (other people that are the center of many complaints). High turnover rate is another con, but these pretty much go hand in hand.

      1.0
      Mar 2, 2016

      Cowan Changed Atmosphere

      Tractor trailer truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Newer equipment, decent benefits and friendly trainers. Initial training period was very good and was treated fairly and respectfully. Should be a good company, all the components are there. CEO seemed okay.

      Cons

      Inconsistency in routes, huge pay cuts with no notice, Don't seem to care about drivers schedules calling at last minute. Local terminal people do not seem to care about people. Drivers are not treated fairly and you never know what your pay was going to be. Not what we understood it to be. It really should be a good place to work as there is potential for improvement

      avatar
      Cowan Systems Response
      10y
      We appreciate the feedback and apologize that your experience has not remained consistent to your initial experience. We believe some of the newer tools and processes that are in development will enhance every driver's experience as we value all of your efforts and want to make things as easy as possible. Please feel free to call our Driver Feedback line at 866-383-9221 if you ever have issues you'd like to address.
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      ReviewsCowan Systems reviews

      Glassdoor has 299 Cowan Systems reviews submitted anonymously by Cowan Systems employees. Read employee reviews and ratings on Glassdoor to decide if Cowan Systems is right for you.