Cowan Systems reviews

3.0

41% would recommend to a friend

(286 total reviews)

Joe Cowan

49% approve of CEO

38% positive business outlook

Cowan Systems has an employee rating of 3.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cowan Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

286 reviews
2.0
Sep 21, 2017

Logistics manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid weekly. Opportunity to make money if given chance/correct training

Cons

Not a good work environment. Not trained/training not useful. Recruiters/interviewers say anything to get you hired and it’s the exact opposite. Lots of talking gossiping about employees... employees consistently telling newcomers how horrible company is and how everyone is already looking for other jobs

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Cowan Systems Response
8y
Thank you for taking the time to give your feedback. One of the challenges in a few of the departments within the Logistics division has been training. After years of growth and learning best practices, we placed our efforts into developing a well-rounded training program for new hires. One primary focus of Tom B., Director of Carrier Development, is to lead a new Logistics Management Trainee program. The new program is aimed at bringing on long term career minded individuals looking to get a 360 view of the logistics industry and really get serious about starting a career here. Throughout the program, trainees receive 40 hours of one on one classroom training where they learn about each side of our business and what tools and knowledge they need to be successful in their final role. Each trainee is then put into the driver’s seat of each of the three main departments that make up sales and operations. Through this method they are not only trained on what their jobs will be, but also how to work more effectively with other departments. The results and reviews from trainees we’ve had so far have been very good. We provide the resources, technology and encouragement. It’s up to the new hires to bring their hard work and dedication. Tom consistently checks in with trainees during, and after completion of the program to show that he is open and available for any questions. Regarding your other comments, every level of management up to the President of the division has an open door policy and all employees are encouraged to talk with management if they have any questions or concerns. Please use this resource, your opinion is important to us. That said, thank you again for sharing your thoughts. Communication is one of our highest priorities and helps us to continually grow as a company. I encourage you to continue sharing your thoughts with Tom. He would be happy to discuss any questions or suggestions with you.
1.0
Jul 27, 2017

Billing Manager

Recommend
CEO approval
Business Outlook

Pros

Good clerical job if you need experience

Cons

poor management, favoritism, poor benefits, HR department doesn't follow state laws, sexual harassment, management is all family to CFO'S and get away with anything, poor treatment unless your upper management or a VP. I don't think CEO Joe Cowan actually knows what goes on in this building as far as harassment etc, as HR tries to keep everything Hush Hush.

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Cowan Systems Response
8y
Thank you for giving your feedback. We value all feedback from present and past employees and use them as opportunities to make Cowan an even better company for all of our employees. I'm glad to know that your employment with Cowan was able to provide you with experience that assisted you in your professional goals. Regarding your other comments, we take issues like these very seriously if brought to our attention. Our highest priority is open communication and professional treatment of all employees, whether entry-level, professional or management staff and we encourage employees to communicate any and all concerns with management so they can be discussed and appropriately addressed. We also use tools such as Employee Engagement Surveys, open door policies and an expanded HR department to promote an open dialogue between our employees and management. We proudly give all company employees direct access to our company President and Executive Staff to communicate any comments, concerns, or just have an open conversation. An open flow of communication and employee support is an important part of what has inspired our growth. We will take your comments into consideration and will continue to promote a comfortable and transparent environment for our employees to express their views. Thanks again and we wish you the best in all of your endeavors.
4.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a family oriented company. The schedule is great it's created according to the needs of my terminals. I get to travel quite a bit.

Cons

No structure nor is there any accountability as far as driver's not meeting company or federal guidelines and or policies.

Viewing 229 - 231 of 286 Reviews

Glassdoor has 299 Cowan Systems reviews submitted anonymously by Cowan Systems employees. Read employee reviews and ratings on Glassdoor to decide if Cowan Systems is right for you.