Cox Automotive reviews

-Pay structure is terrible. Account managers are paid well below industry average. We are paid $6 for every client that renews but $100 for every one that cancels. How does that make sense? You soon find out that the sales team sells services under false pretenses and when you speak with the client they have the wrong expectations of the service. The account manager must then reset expectations which makes the client not trust us and leads to cancellation. All account managers have far too many clients to provide any real value. Management does not care because the philosophy is to bring on as many clients as possible and collect the management fees. When clients cancels because they were sold under false pretenses who do they blame? The account managers. Training is terrible. There were many days that the trainees were just left in a conference room because their trainers had other responsibilities and couldn't train. If you make someone a trainer that should be their only job. We get that this is a growing company and going through "growing pains" but no one is doing anything to make it better. The majority of employees are looking for other opportunities where they are paid what they are worth.

Training SUCKS, or non existing and on the fly when it does happen. Watch for young Diva minded female supervisors (plural, as in more that 1) with Cruella like attitudes! NO organization! Inconsistent employee treatment!