Cox Communications reviews

3.9

69% would recommend to a friend

(4,284 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture but company is treated as cash cow even though competitive environment has changed and more resources are needed to compete. Fiber should have been built out to brownfield markets but leadership chose less expensive option and are now being out maneuvered by small fiber companies with more reliable and faster product.

Cons

Recent micro management by leadership

2.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, commission payouts would make sense if it weren’t for other agents - and their supervisors - cheating the system.

Cons

Toxic work environment, poor leadership. Micromanaging, and biased leadership.

1.0
Jan 14, 2025

Terrible Employer

Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

Work/life balance terrible supervisor's, Metrics designed for you to fail or screw the customer.

Viewing 301 - 303 of 4,284 Reviews

Glassdoor has 4,625 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.