Cox Communications reviews

3.9

69% would recommend to a friend

(4,284 total reviews)
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Mark Greatrex

75% approve of CEO

44% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Oct 7, 2024

Painful Changes

Recommend
CEO approval
Business Outlook

Pros

Company benefits Unlimited PTO Ability to work from home Diverse portfolio

Cons

Commission plan designed to minimize/cap rep payouts Too many commission errors that reps must audit to catch/find Declining order management - implementation performance Rash of customer disconnects and directly impact commissions - new sales Lack of and very difficult for clients to get basic admin level support Cloud sales very difficult to win with limited resources and payouts get offset by disconnects Poor VP and director level sales leadership, greatly lacking experience, client interaction, product knowledge, follow through, and overall sales acumen- polish.

Viewing 406 - 408 of 4,284 Reviews

Glassdoor has 4,625 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.